Cottage Inn Pizza Downtown Lansing

I have enjoyed Cottage Inn for a while but I’m leaving this review because of a technical glitch that turned out well in the end because of a specific employee. I ordered late, right before the end of daylight savings. My pizza was taking forever and it had never been late before. I called and Jennifer answered. She was very respectful and explained the time change messed up their orders and my pizza was on the way. She assured me it would be warm. Within 10 mins Jennifer arrived with my pizza that was still hot. I recognized Jennifer as she had delivered many times before and was always prompt and friendly. She even complemented my Christmas decor last year, which meant a lot because my boyfriend and I spent a lot of time on it. She apologized again for the computer glitch and I thanked

Had my first visit here this week. I was pleasantly surprised by the quality of the interior layout. Well designed and maintained. Especially for a pizza establishment. The pizza was great too. I’ve been sleeping on this brand but won’t be anymore. It was lunch and being downtown it was full of construction workers. Not exactly welcoming for an office chica but I get it.

This location is great, local and produces consistent product everytime! Shelby was very friendly and professional. And the pepperoncini were delicious, thanks again!

Typically fresh hot and delicious delivery ... tonight is different is barely warm and 40 minutes late. Driver is the first one had that can not find my address with GPS... calling from a mile away can't find my house while at apartment complexes...

I regularly eat Cottage Inn Pizza , it’s always good, but tonight who ever cooked my pizza needs a pay raise. Yummmy perfect amount of cheese , sauce , and cooked to perfection!!!! Thanks to the cook 01/13/2026