Cracker Barrel Old Country Store

We had a waiter named Steve and he was absolutely wonderful. He was very attentive and friendly. That is what customer service should look like. We didn’t have to search far for him. Even when he was helping other customers…he would stop by to check-in. It was great. He made the experience better than I would have expected. Great job Steve. Thank you for making my breakfast outing great.

It's sunday at 12 right after church...I made my family come here instead of waffle house bc I thought the wait would be shorter...but it was told to me 25 min and ended up being an hour same as waffle house...the food took forever and was gross chicken fried chicken breakfast didn't have any gravy on it and the eggs were powdered or liquid for the money they charge shouldbe fresh eggs, both the burgers we ordered were burnt and apparently no tom or onion bc they were out, they should have told us bc a plain burger for 15 bucks...really???? The server was ok could have been better but ya know whatever least I ordered water. My family was upset at me bc I chose to eat here and we wont ever again. I don't know who they have supervising the kitchen but they suck and so do the cooks...maybe if

UPDATE 10/23: Partial refund was issued and they replied to this post! That is worth 5 stars for service! Thank you! The absolute WORST MEAL I’ve ever had from a CRACKER BARREL! This experience is worse than any DENNY’s!! After waiting FOR AN HOUR to get my food the French toast was stale!! I don’t mean over cooked, I mean stale like it was prepared a week ago!! In addition to that it was as cold as my delicious iced coffee!! Literally the only thing I would pay for in this entire meal is the apples and the coffees. The pancakes were not only cold from sitting idle for so long, they were burnt. We didn’t receive ANY syrup so we would be forced to eat the pancakes and the French toast dry if it was edible. I expect this experience from just about anyone else, but I thought Cracker Barrel wa

The flavor of the food was really great. Love that they brought back Hamberger Steak. Our server was just the cutest young lady and made the visit fun. Our food seemed to take a very long time to come out, however the manager, came out and explained the issue, we understood the issue and went on spending quality time with our family. We particularly like this manager as he is a real people person and often stops by the table to chat with us. That is rare these days in any resturant. He his a valuable resource for this store.

I ordered the Country Boy breakfast and the picture attached is what I got. I paid $24 for this so I will never order from them again. The steak is also overcooked, not very happy with the food quality.