Dairy Queen

We've been going here for years it's always been alright/ decent service most the time everyone is cool no big deal. The food is hot and good dairy queen. Nothing special usually to be as expected. However as of late there has been terrible service from one individual gentleman. My wife has experienced his "were closed" when it was 30 min before the close. To the "what do you want" greeting. Tonight I experienced the "yeah" greeting and literally no customer service at the window. I got the price when the window open, and the I'll be back after he got the card. No words of anything else. No napkins no manners no nothing. Mind you I'm the "hey how's it going" "here ya go bud" and "Thank you sir" guy. I've been retail and food industry I get it so I give it back. I understand the job but dam

I pulled up at the drive thru on 2/1/26 at about 3pm. No cars in front of me. I sat there for about 10 mins and no one took my order. So I pulled to the window since cars were forming behind me. There were two female associates and both just ignored me. I just drove off and won’t go back. Service there is very hit and miss but to be ignored was just rude. DQ used to be a treat. Now it’s just rolling the dice to see what you get. Can’t recommend this place.

Food took 28 mins what the hell is goijg on here sorry excusses for workers are air pods were in 15 mins to get my drink and the young man was so disrespectful i asked him i meed to get to work he told me i cant refund And we are trying our best but he just walking around on his phone on ft with prolly his girl. I really hope they shut this one down. They dont keep this place up. You can go to Texas Road house eat a full meal and still this dairy queen wont even be half way done with your food. Who ever owns this dairy queen or runs it im sorry that you have a terrible restaurant. I would drive 1,000 miles to a different dairy queen then eat here.

The guy was rushing but not listening to my order. I get to the window and he ask me my order again many times as he made the order. The banana split that I ordered had more toppings then ice cream. Very little icecream and looked like it had been setting for awhile. For a small Confetti dipped cone, banana split and a large drink (which was the wrong drink after asking at least 4 times at the window) was $15.65 which is way over priced according to the prices I saw. And this is the type service I get after waiting in the drive thru for 45 minutes.

Went by at 9:50 pm and was told the kitchen was closed. We said that was fine we wanted ice cream. They then turned the menu board off while we were ordering. Finally told cones only. Just very rude and we know it was close to closing but didn’t deserve that.