Dairy Queen Grill & Chill

Cartersville, GA · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Cartersville
#172
of 218 restaurants
City Percentile
19%
rating percentile
Address
Dairy Queen Grill & Chill, 919 Joe Frank Harris Pkwy SE, Cartersville, GA 30120
Phone
(770) 382-5806
Website
www.dairyqueen.com/en-us/locations/ga/cartersville/919-joe-frank-harris-pkwy-se/911/?utm_source=organic&utm_campaign=yext%2F&y_source=1_ODk5NjY3Ny03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
Status
Closed · Opens 11 AM Sat

Dairy Queen Grill & Chill is a restaurant located in Cartersville, GA. It is one of 218 restaurants listed in Cartersville. Its 3.4-star rating is slightly below the Cartersville city average of 4.1 stars. There are 10 photos associated with this location.

About Dairy Queen Grill & Chill

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Hours

Friday11 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Katherine Comerford · Mar 2026

You would think with all the negative feedback management/corporate would do something about this establishment. I went here back in December with a friend that had never had DQ before. To say we were both highly disappointed would be an understatement. The service was awful and they were out of pretty much everything - even the "featured" Blizzards on the menu they said they didn't serve. We basically ended up asking, "What DO you have?" because everything we ordered they were out of. Also, this location has no chocolate ice cream not used the Dairy Queen app. To top it off, the boys working were had an awful attitude, and I'm one to brag on southern hospitality, as I'm a Georgia native but my friend was visiting from Utah. Definitely didn't showcase that at this location. Awful experienc

★★☆☆☆ 2.0 B Kriz · Jan 2026

I’ve been to this Dairy Queen several times. It’s ok at best. The initial bummer is this location does not take app orders or app rewards. This location really needs a renovation physically and technologically. I love using the app but can’t use it here. They won’t take it. And, any free items that are in the app you can’t get at this location. The employees are a revolving door. There’s been a few good ones but seems like high schoolers lately. And not well trained. I’ve gotten 2-3 blizzards not served upside down. So, I should get 2-3 free ones, right? I went there at 8:40pm on a Saturday and was told they were closed. Two more cars came after me and were also turned away. Does this location have shorter hours on the weekend than the weekday? I couldn’t see the door for hours but Goog

★★★☆☆ 3.0 Aaron Rivera · Mar 2026

Went thru the drive thru. Ordered the chicken strips and fries and an m and m blizzard. Blizzard was decent but the food tasted like it had been sitting there since lunch. Pay nearly 15 bucks just to get old and nearly cold food handed to me? Not ideal when you worked all day and want a hot meal which isn't easy to find when your a truck driver.

★☆☆☆☆ 1.0 j D · Feb 2026

Got in line at the drive through at 8:40. Took 18 minutes with 6 cars in front of me. Got to the order speaker at 8:58 and they turned off the light and said sorry we’re closed and their computer is shut down, so they couldn’t help us if they wanted. There google page says they’re open until 9:30. I hope the owner is aware. There were 4 people at the front door and 4 cars behind me. Based on the reviews, it’s hard to believe corporate DQ allows this location to remain open. It’s a real hit to their reputation. I am also sending an email to DQ corporate. What a disservice to those franchisees who work hard to make money and support the DQ brand.

★★★☆☆ 3.0 Colton Lovelace · Jul 2024

Fast food quality “beef” similar to other fast food chains. Seemed short staffed and the place was lacking on cleanliness and tidiness. Stock of cups and baskets were stacked in the hallway to the bathroom. The few employees who were there were very friendly and efficient at getting food out to the customers.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

Top Restaurants in Cartersville

NameRatingReviews
K-BOP★★★★★ 5.020 reviews
Goodies and Grace★★★★★ 5.020 reviews
Unity Grounds★★★★★ 5.020 reviews
Cool Treats Antojitos★★★★★ 5.020 reviews
Lake Allatoona Inn★★★★★ 4.920 reviews
Campechanos Mexican Food Truck★★★★★ 4.920 reviews
DaéBreak Café★★★★★ 4.920 reviews
Waffle House★★★★★ 4.820 reviews
Noble & Main Coffee Co.★★★★★ 4.820 reviews
Coconuts Ice Cream★★★★★ 4.820 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.