Dairy Queen Grill & Chill

Concord, NH · Fast food restaurant

Rating
3.9/5
★★★★☆ 3.9
Reviews
20
Rank in Concord
#119
of 183 restaurants
City Percentile
29%
rating percentile
Address
Dairy Queen Grill & Chill, 196 Loudon Rd, Concord, NH 03301
Phone
(603) 856-7495
Website
www.dairyqueen.com/en-us/locations/nh/concord/196-loudon-rd/13762
Status
Closed · Opens 10 AM

Dairy Queen Grill & Chill is a restaurant located in Concord, NH. It is one of 183 restaurants listed in Concord. Its 3.9-star rating is slightly below the Concord city average of 4.2 stars. There are 10 photos associated with this location.

Hours

Friday10 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Alison Holden · Feb 2026

Food tasted great(but was cold when we ate it from waiting), the service and atmosphere because of the service was awful. We ordered through the app for pick up, said it would take about 25 mins. We got there about 30 mins later and the app was saying “go inside for pick up” and we assumed our food would be ready. It was not. So we waited, we got our food quickly(within 15 mins) but our ice cream came 30mins later from that because it was on the counter upfront and not with the ice cream line… there was people walking in and ordering ice cream before we got ours that was ordered almost an hour prior. The staff were all snapping at eachother for what orders went where and to “GIVE ME A MINUTE” (the kitchen/ice cream windows are right at the counter) and people were waiting (door dash driver

★☆☆☆☆ 1.0 kohalmi family · Dec 2025

Overpriced Fast Food. Pick up had no option for drive thru, had to go inside but doors were locked, had to go to the front that was not shoveled and covered in I and snow. Got inside and it was freezing. I placed my order beforehand and it took over 25 minutes to get there and they were just cooking the burgers (this was after 9pm, so not during any busy time). No one was even there. Once we got the food, the fries were old and cold. The slushy medium was the size of a small and it tasted old and like it had been sitting for days and just recycled on everyday, GROSS!! Everything was completely overpriced. A medium here is like a McDonald's kids size drink. A Large drink is a McDonald's small. Even their blizzards are overpriced for what you get. I ordered mediums and they were smaller th

★★★★★ 5.0 Marie Leighton · Apr 2025

Who doesn’t like Free Stuff! We were in the area on their Free Cone Day and decided to treat ourselves to a sweet treat. We got our cones and they were really good! They tasted like the kind that I enjoyed when I was a kid… Fresh, creamy and No Artificial Taste!!! They were so good and we highly recommend Dairy Queen when you just gotta have something sweet to eat! The person at the counter was super pleasant and service was surprisingly fast too!

★☆☆☆☆ 1.0 Dubzmassimo · Dec 2025

This was, without question, one of the most disrespectful and frustrating customer service experiences I’ve ever had—at Dairy Queen or any fast-food establishment in New Hampshire. I placed a mobile order for a Blizzard and waited over 20 minutes to receive it, despite the store not being particularly busy. While waiting, I watched my ticket sit on the screen until it eventually turned red, clearly indicating it was overdue. When I politely mentioned this to the staff, I was immediately brushed off and dismissed with the excuse that they were “short staffed.” That explanation would be more understandable if the staff who were present appeared to be working—but they weren’t. Several employees were in the back on their phones, socializing, and worrying more about appearances than customers

★★★★★ 5.0 Dawn Hughes · Sep 2025

Stopped by for a quick bite to eat and some ice cream at DQ's after we went to NH Motor Speedway with Southern NH Corvettes. What a great time!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantIce cream shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.