Dairy Queen Grill & Chill

I don’t like to write reviews but I think this place needs one. Every time I come here and purchase a chicken basket my gravy is discolored and chunky like vomit. But they’ll just tell you it’s normal. Attached are pictures of my gravy from this location and what it’s SUPPOSED to look like. Courtesy of Snyder Street Dairy Queen!

Placed an order online. When my husband picked it up and brought it home, there was no drink and the burger was not what I ordered. I called to let them know he would be bringing it back and pick up the actual order placed online. The staff member was EXTREMELY rude and said it was my husbands fault. When trying to explain he didn't know what I ordered she got even worse. I am asking for a refund as it is not what I ordered and due to the hateful staff, we will not be returning to this location.

Best Dairy Queen. Clean each time you go in. They move their drive thru like super fast. Theyre the only dairy queen that seems to comprehend food first, then you make the ice cream so it's not melted. They do it right at this one. I have one 2 blocks from me and I purposely drive the 20 minutes to go to this one because of the purpose of food made then take a minute or two later then ice cream. I repeat it because seriously I can't tell you how many times the one on 1st street gives melted ice cream. You want good food, clean restaurant, and not melted ice cream come here.

Took my mom here to eat. When my mom need to use the restroom. I took her in because my mo. Is disabled so she has to use the handicapped stall so I can help her. But someone was in it so we waited a little bit. But she couldn't wait very much longer so I helped her as good as I could into the other stall. Which was very hard to do. When she got done I walked her over to the sink to wash her hands. And the person that came out of the handicapped stall was not handicapped at all and they we're a employee that works there. Kind massed up. If you are not handicapped you don't need to uses that stall at all that is for people that need it. So you need to tell your employees that they not do that.

My burger was good, my sundae was well…not what I was expecting. One picture I added was what I ordered, the other was what I received. Of course it was carry out I didn’t know until I was to far down the road to go back and make it right!