Dairy Queen Grill & Chill

The nicest dairy queen I've been in! Roberto took my order, he was helpful with the menu and drew my attention to some drink options I wasn't aware of. He cheerfully made small talk and made sure that I had everything I needed, even went back to grab ketchup and mustard that I had forgotten to order. Great amount of seating, with kids games available. Everything was clean!!!

I enjoyed my meal, it was a good value if you hunt their app orwebsite. The spicy tenders also have a decent kick and so does the sauce, they're slightly above Wendy's. There's lots of seating and it's nice inside. I'm a bit surprised that the Burger King across the lot is fancier considering the DQ HQ is less than a mile away!

I was really impressed with the drive-thru ordering system — it was AI, but honestly felt just like communicating with a human. I didn’t realize it was AI at first, and when I got to the payment window I confirmed it, which made the experience even more impressive. When I tried to make some more complicated changes after the order was placed and totaled, the AI clearly directed me to request those changes at the window before paying, which worked smoothly. Food was great, and my order was accurate. Overall, a surprisingly seamless and positive experience.

So I get 1/2 hour for lunch, this is not the spot for fast service! But…the food was very hot and freshly cooked so that was nice. I asked for ketchup and rather than tell me where it is it was brought to me. I also noticed two people cleaning in dining area. Much preferred over dirty floors and tables. Will be back!

I ordered via mobile app at 4:11 PM. I picked up my food at 4:15 PM. I am convinced I received someone else’s food from an order put in an hour ago. The burger bun on the bottom was rock hard. See the video. Listen to the “knock on the rock” sound and then trying to crumble it. The blizzard came out of a mini-fridge. Quality was terrible. Think a blizzard that you half eat and is melted and you put it in a freezer at home. I go to the counter and there is all the sudden half a soccer team and two other parties. I take the bottom bun off and fold the burger and close my eyes and hope for the best. I throw the blizzard in the garbage. So much for the spur of the moment 85-cent small blizzard special! I will never ever go here again. To top it off the app sent me to pick up inside vs. drive t