Dairy Queen Grill & Chill

I had ordered a royal New York cheese cake and when they gave it to me it was all melted and when the lady was going to flip it they started laughing and were saying not to because it would spill all over the ground and then a Hispanic lady kicked me out and started ignoring me when I asked them for a new one because it was bad. Then when I left with my royal New York cheese cake it didn’t have any cheese cake nor strawberry and the lady at the front counter was very rude about it and laughed at me.

Please stop hiring teenagers that don’t want to actually work until close and give you attitude when you show up. Based on other recent comments a bad attitude towards customers is common at this location and nothing is being done.

Tried to order a birthday cake for my son I called a million times and no answer got there and the people didn’t know what to do or even know how to write on it not good for business

6:15 pm on 11/21/23 the woman that got our food and swiped my card was very unpleasant. The food was cold and there wasn’t much in the boxes. Very disappointed for $30!

Just ordered a small blizzard and a banana split, $12.07. Live 15 miles from town. Got home and was ready to eat the banna split, gheez, no banana in the split. Called Dairy Queen and was told to return the split and they would add the banana. Wasn't my mistake, I paid for the product but apparently it's up to me to make it right. Thanks for nothing. Had I wanted a dish of ice cream I would have ordered one.