Dairy Queen Grill & Chill

I've had good experiences before, but they forgot about my order and everyone else got theirs before mine. Just got a malt shake. Order at 6:17 as seen on the receipt and got it at 7. Honestly don't mind waiting as I had no where to be, but like 💀 50 minutes? That's crazy

Service and treats are delicious. After seeing the ceiling though I won’t be back and I’m not certain they should even be open. It’s certain to get someone sick if it hasn’t already. If that’s what it looks like where the public can see if hate to see the back of the house.

While the food is tasty and the workers are great, there's always something missing or off at every visit. One time they didn't have warm county gravy, even though I could order it on the app. A couple other times their Coke Freestyle was out of flavors, or wouldn't dispense ice. This is not the workers fault, of course; the owners/managers need to get on the ball.

Always a friendly staff at this location👍😁 Just a heads up, crazy busy around 3pm (ish) during school year. Food is consistently tasty, saucy strips, buttery toast, and perfectly frigid blizzards ❣️ Inside and outdoor seating available, drive-thru, and a variety of parking, unorthodox but there. And how adorable it's on 'Queen Lane'👸😅

WORST costumer service I have EVER experienced. We decided to go out for a treat tonight on a double date. My fiancé gets to the window and I ask him to order me a swirl in a cup with sprinkles no cone, the lady proceeds to yell at my fiancé “you mean a dish” and he said “yes in a cup no cone” -not snippy or anything just ordering- and she yells “it’s a dish same thing and it obviously doesn’t come with a cone” I’m furious at this point and I yell back because I’m just astounded by this treatment. “Ok well I’m telling you no cone and in a cup because every time I order it’s wrong” so now they lost FOUR continued and local costumers over this treatment. From now on we’ll be taking our business elsewhere.