Dairy Queen Grill & Chill

I travel a lot and live in Lawton, this is the worst one I've been to. 4 times I've gotten the royale cheesecake blizzard with no cheesecake in it. I even asked "do yall still put cheesecake in it?" Lol they said yes but damn no cheesecake oh well $25 wasted dollars i guess

I would never go to a DQ for ice cream in my life but unfortunately this town has nothing else for ice cream like cold stone or baskin Robbins so I came here. Walked in and was greeted by cashier with a warm welcome. Told her It was my first time and she was patient as I made my selection. Not bad and the place was clean.

Something is wrong with their ice cream blizzards. I visited November 3rd and it absolutely burned my throat. I didn’t touch it and still in freezer. I contacted customer service hopefully I get someone to follow up. I don’t think I’ll be back. It burned my throat for hours only 2 bites.

I normally never write reviews but after a long hot day, im irritated. Taylor gave us straight liquid blizzards that were way overfilled and made a mess on us. Weren't given any napkins and she gave us the wrong receipt. We live an hour away with no DQ thats nearby. We were very displeased to see that our blizzards were already completely melted before they even reached our hands. We already drove away before checking because we never thought to see our blizzards already melted. Obviously this location is not reliable on giving actual ice cream out so we will not come here again. I added the photo I took after I opened the lid and cleaned everything up. Not satisfied and looked over reviews and theres many with similar things happening. Would not recommend this DQ location at all. Very di

One of the WORST customer service experiences I have had in the country at a fast food restaurant - when I interacted with staff they took FOREVER to answer questions about how much a shake would cost and didn't have basic product knowledge at the ready. I reaffirm the sentiments of other low ranking reviews. If Dairy Queen's management is reading this, please know this location is definitely giving your brand a bad name!