Dairy Queen Grill & Chill

The staff are very friendly, and the burgers and side dishes are delicious. It's a great restaurant.

I hardly leave reviews, unless I've had extremely good service, or very bad service. Today, I had very bad service/experience at the DQ in Pembroke this afternoon. I ordered a Chicken strip basket tossed in theirnew garlic parm. sauce, with a medium Dr.Pepper (mind you, I've been at work all day, and this was the very 1st thing I ate/had all day). I should have known better when I saw the cashier was the only one wearing a mask in the restaurant, I could only hope it was for her own health safety and she wasn't sick at work. Anyways, fifteen minutes in of eating my food, I started getting indigestion, and just feeling little nauseous. About hour and half after getting home, I started getting horrible stomach cramps, feeling like I was going to throw up and a extremely upset stomach. I've

It's dairy Queen in a small town. Service is okay. Normally a little slow. The food they put out and quality of their ice cream is good. However, the restaurant itself's atmosphere is bad. The restrooms are either out of order or disgustingly falling apart. Every time I go. The display board up top is missing the blizzard sign most of the time so you have to look up their menu online if you don't know what kind of blizzard you want when you get there. It's also a smaller dairy Queen.

Glad to have the new Dairy Queen open back up, and I will venture to say that Pembroke area residents are probably glad as well. For a Sunday evening, the restaurant was quite busy with the drive through backing up all the way to the street. The food was up to Dairy Queen standard, but due to the new staff and the busy mealtime, some staff seemed a little overwhelmed and the counter service was slow and sporadic. For example, when I was filling up my drinks, an associate place my sundaes and meals on the counter and walked off without offering a cup holder (employees ignored me when I went back to the order counter)so I barely made it out the door and to my car with drinks, sundaes, and sacks. Hopefully they will get up to speed given time.

Nice place for a quick meal. The ice cream is really good.