Dairy Queen Grill & Chill

I have NEVER left a review but honest to God this is pretty upsetting. I pulled in at 8:45 and waited in line. Order was supposed to me ready at 8:50. It is now 9:23 and I am still waiting and still have not been able to talk to anyone. Fast food should not require 45 minutes of waiting.

I came to this location because I was really craving some chicken tenders, and I knew that Dairy Queen had them, and they also offered a discount to WCU students. We went inside to order, but we were not able the get the discount for some reason. The food was reasonably cheap though, so that’s not really something that ruined my experience. I got the chicken strips basket and subbed the side of fries for the cheese curds, which was a small upcharge. The chicken strips were amazing and exactly what I wanted, crispy and tender. The texas toast was interesting because the “butter” was similar to what movie theaters offer with the liquid butter you can put in your popcorn. The cheese curds were really good but they had an oily aftertaste. All in all, the food was good and hit the spot. The ser

I usually don’t complain, but I just didn’t have a good experience. Ordered two lemon lime slushes: one wasn’t mixed fully and the other was a dirty cup that had some sort of specs mixed with it. Didn’t receive all of our food. The app doesn’t work and wouldn’t give me a refund so now I have to call my bank and corporate for a refund. I ended up paying nearly $50 for our meal tonight. Didn’t give us a number or anything and wouldn’t say when I’ll get a refund. The tenders we ordered was overfilled with bbq sauce and leaked out of the box. The only good part of this experience was the guy in the window was kind and kept apologizing.

Do not eat in this restaurant! The restaurant is filthy from the outside to the bathrooms the employee who took our order was dressed in a dirty t-shirt that she obviously had worn to work from her home the food was inedible and there were ants crawling on the walls check out the photos I've listed below and make up your own mind I reported this to corporate but have not heard anything back from them!

Drive thru wait is 20 minutes at best if you want service here.