Dairy Queen Grill & Chill

The toast was hard as a brick! The strips turned into nugget size. Fries were definitely old and hard as well! Nothing good anymore about this place . New owners really screwed up. They’ll be gone soon. Eat at your own risk. Bethalto location not much better.

I ordered my large number 7 meal for the flamethrower and as you can see in the picture it literally only came with meat and cheese. Didn't get my large drink or the cheeseburger I ordered along with the meal because they closed at 930 and I ordered at 929 so after I paid and was handed only a fraction of my meal I couldn't go back through the drive thru or enter the lobby. Absolutely pathetic.

Girl what is this. I went to go order my food and I order the Sauce and Tauced Garlic Parmesan and as soon as I got my order I opened the book and got a view of this slop in a box. What is this Dairy Queen? Do we not care about the effort we put. They literally just poured the whole sauce dispenser all on the chicken strips and even used the whole sauce container! And they didn’t even cut or care to make my bread look like it normally does. And they were busy but not busy enough to not be able to make it look not like a slop in a box. Even a door dasher came in complaining that he’s been waiting for his food for almost 30 mins

I've been to this location a handful of times and have had a great experience with the food and service every time but the wait time could be improved on. Each time I've visited it always seems to take twice as long as you would anticipate. With that being said though, it has always been worth the wait because the food and service from the employees has been well above my expectations. The employees are super friendly and willing to answer any questions you may have. Definitely recommend this location.

Order 3 chicken strip baskets. The gravy that came with it was water. They didnt ever cut the toast in half. Fries were soggy. Spend 50 dollars and this is what you get will never be back. DQ do better