Dairy Queen (Treat)

I’m really disappointed with the customer service I received at this Dairy Queen location. I ordered cupcakes, and when I received them, they had barely any frosting on them. I politely asked if they could add a little more—offering to pay for the extra—but the staff grabbed them from me with an attitude and started commenting that there was already “more than enough” on them. I tried to explain that other DQ locations I visit usually include a bit more frosting, and before I could even finish, the employee cut me off and said, “We’re not those other locations.” I reminded them there was no reason to be rude, and I asked if that meant they’re operating below standard for Dairy Queen. Shockingly, they confirmed by saying, “We do exactly what the owner tells us to do.” I’ve never had an ex

Customer service sucked!!!! I read the board wrong because it was too close together the mixing bowl mashup and cake batter which I stated before my change was even given back and they told me I would have to pay full price for a whole different desert… I understand paying the difference but paying for a different desert it insane! The attitude back was crazy! I drove here for a craving and left with nothing! Someone needs to teach these people customer service and people communication skills!

Went to this location as it said it was open. They closed at 10 pm, it was 945. They saw us and turned the lights off in the building. But then turned it back on when they saw us pulling out of the parking lot. Only went here because my child was not feeling good and wanted ice cream. Disappointed in service here.

The girl’s were nice enough, though a little brisk / abrasive in demeanor. I didn’t really notice on the menu, but when I looked at my bank account later, I was surprised that a medium twist cone costs $4.18 after tax (that means it costs 3.79 before?). I wish this store had the menu prices online so I could verify that math is adding up correctly. It seems a bit overpriced for a soft serve cone. Also, I was surprised that this store’s pup cups cost 1.90, when the one on Clarence would give them out for free (before they shut down). The girl behind the counter said “well, that store got shut down for rats,” and giggled “I bet you don’t want to go back there now.”

Very delicious juicy wonderful burger! PERFECT! Bacon Cheese Grillburger - yummy! Very nice and comfortable location, quiet families enjoying their food and each other. Friendly staff, pretty quick service even though they were alot of customers in and driving through.