Del Taco

I stopped by this Del Taco today because I was in the plaza and craving some fries. Del Taco fries is one of my favorite when it's done right so I figure to try it out here. I found parking easily because this Del Taco in the plaza has their own destinated parking spots. When you walk inside, you order from the kiosk. I got a large French fries and a regular size drink. It took them some time to have my order ready and to give me a cup to get my own drink. My fries were not that good, I think it was overcooked or not seasoned correctly. I still finish it and you could really taste the different with the coke soda when you compare it to another place. My experience here was okay.

Ordered using DoorDash not sure but all of my food was cold. Try to heat it up in the microwave and it helped a little bit. Ordered eight hot sauce packets only received two. Not the best experience.

Supposed to be open at 7am. Waited till 7:12am and no one would answer. Knocked on the door and the employee just waved her hands saying closed.

I am waiting for delivery pickup at window 2/1/ night after 12 am 🪟 but store employee said order is not ready I have to wait …but he watching his phone for long time 📱he doesn’t care about who is waiting for pickup order

New or not, employees need to be cordial and mindful. I waited for over 30 minutes for a single order. All I got was an employee with a bad attitude that refused to serve and ignored and dismissed my attempts to bring my situation to his attention. However, the place does have a gem: Genesis. She saw the situation and approached me to solve it. She fought hard to help and made things happen. Experience was mostly negative but the positive also happened. Thank you Genesis.