Denny's Restaurant

For my first time at Denny’s this is the worst experience I never expected to have. To start with I wasn’t explained That there was different fries options. So when I received a fries option that didn’t look like the ones in the picture, I asked if I can get the other option. The waiter told me that the option I wanted would be an additional $4. Out of confusion, I explained that I didn’t know there was different fries options. The only solution the waiter gave me, regardless of me not knowing the different options, was that I was still going to be charged the additional cost if I wanted the fries to be swapped. Before I had a chance to talk, she said she would bring the manager without me asking for her. As the manager came, the manager gave me the same exact options. I told her it would

Usually this Denny's is really good with customer service and seating etc. But lately it seems to be chaotic and short staffed. Besides busy & making you wait for a table when there was empty tables but weren't cleaned.

My husband and I came for dinner one late evening. We were greeted by the server Andrew, despite him being the only server at the time he managed to help us taking our order and the most professional and cheerful way. His positive attitude and his enthusiasm was what made our visit so pleasant. If you come to the Upland Denny’s I really hope that you are helped by Andrew one of the best servers I have had!

Karla was an amazing server! They were so busy & I was waiting to be seated & she sat us right away. She brought our coffee super fast & the food was was brought out in a reasonable time. Love this Dennys location!

Karla was our waitress for breakfast this morning. She is more than a good waitress - KARLA is a GREAT waitress. The resturant it self needs some love. The seats in several booths gave torn upholstery. Dennys can do better.