Dickey's Barbecue Pit

Wanted brisket, they were out, wanted cheese on my "Smoke stack".. they were out! The pulled pork is very dry, the mac and cheese was gritty.. The side of fries included about 8 fries! Doubtful I'll be back.

We just moved to Knoxville and have only been to this location twice. Both times, our experiences were great. The food was consistently fresh and good, the restaurant was clean, and the customer service really stood out. The staff were welcoming, attentive, and clearly cared about providing a positive experience. Based on our visits so far, this is the only Dickey’s location in the greater Knoxville area we plan to go to. The service and hospitality is superb.

Got the family pack. Very disappointing. Their quality has really taken a nose dive. No jalapeno beans, BBQ beans look and taste like canned Bush beans, brisket cut wrong and over cooked, slices of bread instead of yeast rolls, the "Texas BBQ sauce" is just Buffalo sauce. If I wanted Buddy's level of BBQ quality I'd order from Buddy's and save myself $30.

This place used to be great but alas, no more. The last two times I've ordered baked potatoes they have been out. They offered to substitute with sandwiches, which currently cost almost $4 LESS than the potatoes. Gee, how generous. Also, getting a refund "takes a few days because they have to forward it to their manager"... oh, okay. So you cannot prepare my order, and you're also going to hold my money hostage for as long as you want? I shouldn't be able to order a potato online if potatoes are not "in stock." You should also be able to cancel my order and IMMEDIATELY process the refund. It's 101. Geez, you guys are doomed.

My son loved his jalapeño sausage. I had the ribs. The end pieces were over cooked and very tough. That wasted two ribs. The remaining ribs were pretty good. I have had a lot better from there. The fried okra was great. I got a couple of pieces that were the top of the okra that were not edible.