Domino's Pizza

This is not a place of kindness due to the owners (Sam and Nicole) and I urge others to avoid ordering from here. I recently placed an order with Dominos via phone on February 8th, speaking with Sam, the owner/operator. He informed me that my order would be ready in 40 minutes. Upon arriving at the designated time, I was required to wait an additional 45 minutes beyond the quoted time. After receiving my pizza, I politely brought this to the attention of the front staff member at the counter, Nicole, suggesting that improved time estimation would be beneficial in the future. Unfortunately, she responded irritably, prompting me to explain how the delay had impacted my family time. She snapped back, "I like spending time with my family too!" and this was followed by her mocking tone and loud

I always enjoy ordering from this store. Tonight’s service, despite the impending snowsleeticestorm, was impeccable. Our food came quick and the drivers attitude was overwhelmingly enthusiastic. Thank you all so much for working so hard to be the best pizza in watauga county I adore this dominos team.

We usually have to call in our order because our apartment complex is new and not yet on delivery maps, which we don’t mind at all. This time, we were met with a rude response over the phone and laughed at, they said “that’s funny because we’ve delivered there several times.” When we came in to order in person so we could still take advantage of our coupon, the staff was still unhelpful and dismissive, telling us to order online instead of addressing the issue. Disappointing customer service overall.

Dropped $30 and waited over an hour for Domino’s to bring me… leftovers from Antarctica. My pizza was so cold I half expected to see frostbite. Hot and fresh? More like slow and frozen. If I wanted to heat my own dinner, I wouldn’t have trusted Domino’s with my money or my time. At this point, a frozen grocery store pizza in my oven would’ve been faster, cheaper, and, frankly, better. Domino’s didn’t just miss the mark they didn’t even aim. One star for teaching me a valuable lesson: next time, I’ll just cook.

Ordered from dominos this weekend and it was phenomenal. They were so kind to us on the phone and don’t get me started on the pizza. It was delicious. Everything about it was perfect. We got two stuffed crust pies and 5 of us devoured them. Thank you time and time again dominos. We’ll see you soon😉