Domino's Pizza

we got a delivery from this Domino’s. They didn’t even make my sandwich and then told me that they were busy and couldn’t deliver the sandwich and that we would have to come up and get it. They expected us not to come and get it so they didn’t even start making it until we were already here and didn’t give us a refund on our delivery and the manager on duty was in their talking crap about us because we wanted a refund on the delivery they said her name was alyssa

10-14-25 order 1 small pizza at 5:08 pm, got the text at 5:40 pm that the pizza left store. At 5:53 app said that food was delivered (it was Not ) I called store and was told that the driver drove past my house! And would bt there shortly. The person on the line didn't care and acted like I was no big deal. (Mind you I live 5 minutes away) ..So 8 minutes later pizza still haven't arrived. I called store again and was told that driver would be there any minute. Driver showed up while on the phone (he was very lost n confused and well couldn't speak English) pizza is very cold and none eatable. I told the person on the phone my pizza would be cold bcs it left the store soo long ago .. he's reply was "oh it want be cold it's in a bag" .. food left store at 5:40 and arrived at 6:10.. this s

I don't like to write these types of reviews, but today I have to leave the most negative review possible due to the horrible experience redeeming coupons and the terrible customer service from the staff. I've always been a loyal Domino's customer, but today that's about to change. I've often had issues with some orders, but nothing that would make me lose my patience. Things happen eventually. My wife and I tried to redeem coupons, but for some reason the order didn't go through. We didn't receive any emails, which seemed odd. The app even let us know the order would be delivered by a certain time. When we arrived, we found no desire from the staff to help us, no effort, and no concern for our attention. This store should be paying attention to its customers, not the crappy service we rec

UPDATE: THEY DID IT PERFECTLY THUS TIME! We order each week, once a month i order thin crust, extra garlic Parmesan (bc cheese) with meat. But what I always get is a super dried, burnt cracker with overcooked meat. I know they know it when they put it in the box,so I know it's my last order. The first two times it was perfect after that, it's like cardboard. Pass.

If I could give less than one star, that would be great. The worst fast food service I've ever encountered. They leave you standing there like you're just another piece of furniture in the store, walking past you when you're asking them a question. You practically have to use sign language because they don't even open their lips. They give you the same pointless explanations... "that they don't know anything." If they don't know how to serve and respond to the public, they should do something else. I wish they'd hire better staff, because this garbage doesn't deserve to be called customer service.