Domino's Pizza

I’ve been a customer here for 3-4 years since I moved to cross roads. I’ve used dominoes delivery service for years and picked up pizza countless times. I recently asked my delivery driver how much he made an hour and he said 7.25$. I was astonished. These are adult delivery drivers who are being paid minimum wage. It’s unethical - while dominoes is making 5$ per delivery order service charge and that money doesn’t even go to the driver. Customers wonder why their orders are messed up or their drivers forget things. It’s because they’re making 7$ an hour. They’re doing well over 7$ an hour worth of work. Not too mention on the road they make 4$. If they were properly paid and compensated for their work I’m sure complaints would go down and quality customer service would increase. All aroun

It’s a Winter Freeze day today in Texas and these 3 gentlemen made our day a little bit better by providing a hot meal for my friends and I. Not only that but also threw in 2 more pizzas from an order that was cancelled. I just wanted to give a very big thank you to Toby, Stephen, and David for showing up today and providing great customer service while making our dinner during a time of need. David made it clear that he didn’t want to take credit for anything and that he wanted his team to get it all. That just shows how great of a Boss/Leader, David is for others as well as his team. Thank you all and I hope you each stay safe during the winter storm. God Bless!

This store needs better service, I ordered a small pizza and it took almost TWO HOURS AGO, I was told a driver grabbed it by mistake and that it would be about 10-15 minutes. That was 45 minutes ago. Called again and he said that he had to remake it and someone would have here in about 5-7 minutes. The service here could use some work, I’ve never been more frustrated and unsatisfied with an order from dominos.

My friends and I ordered pizza, and the service made the experience even better. When we arrived, my friend was helped by David, Toby and Steven, whose kindness immediately stood out. Despite the winter storm, they were welcoming and upbeat, and as we were leaving, Steven even ran out to wish us a safe day. David, Toby and Steven are great examples of hardworking employees who truly care about hospitality.

I placed an order on the mobile app, it got accepted, I was getting updates of the order being made, etc. I waited 15-20 minutes just for them to CANCEL MY ORDER. They stated that because my address is out of range, they could not deliver it so they transferred the order to another store. I received NOT ONE CALL asking if I could come pick up the order. Not only that, the store they transferred my order to, asked for another payment due to the order being canceled. I did not receive my FULL refund of what was spent ! This was my first time ordering from dominos and this EXPERIENCE IS ABSOLUTELY TERRIBLE AND UNACCEPTABLE.