Domino's Pizza

Florence, KY · Pizza delivery

Rating
3.5/5
★★★★☆ 3.5
Reviews
20
Rank in Florence
#101
of 172 restaurants
City Percentile
17%
rating percentile
Address
Domino's Pizza, 7550 Dixie Hwy, Florence, KY 41042
Phone
(859) 371-8500
Website
www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
Status
Open · Closes 3 AM · Reopens 10 AM

Domino's Pizza is a restaurant located in Florence, KY. It is one of 172 restaurants listed in Florence. Its 3.5-star rating is slightly below the Florence city average of 4.1 stars. There are 10 photos associated with this location.

About Domino's Pizza

Looking for great pizza in Florence? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade... More

Hours

Friday10 AM–3 AM

Customer Reviews

★☆☆☆☆ 1.0 Anthony Wayt · Feb 2026

So I ordered from the drive thru from the Domino's app. First time in a long time we have ordered Domino's. On the app I first selected my coupon which was 20% off entire order. We like to add multiple toppings because we like a lot on our pizza. It was the maximum of 7 toppings. It made me very angry to get home and see that I had a pizza with just cheese and sauce. I looked at the recipe and the app in which said that the pizza was made correctly. I called the store to explain an issue that happened within the app maybe with the coupon and they said they couldn't take the pizza back to reorder. Which with this cheese pizza I combined with cheesy bread for the deal. So now I'm paying 23 dollars extra to make my family happy and to waste a cheese pizza. With mistakes, y'all are making enou

★☆☆☆☆ 1.0 Chris Hurst · Mar 2026

This store has completely gone to crap!! Their service is poor, their food is a major downgrade and the new people they hired got attitude problems! On top of all that with their new app they got I ordered a reward for half off an item then I got the mix and match 6.99$ pizzas so on the receipt it said half off for the cheesy bread and the regular 6.99 for each pizza but when someone got there to pick it up they charged the full price. What happens if someone only brings the perfect amount for their pizza according to their receipt and then the tell them what they told me? Do they not give them their food because their receipt read wrong? Place used to actually be decent. You’re better off making French bread pizza in your own oven at home. I’d rather go to Kroger shop for every topping

★★☆☆☆ 2.0 Doug Schrenk · Apr 2025

My wife ordered a medium pizza and I got 8 wings,cost 40.00. The pizza was doughy, the wings did not have much sauce to cover. The money we paid should of been so much better. Order number was 975 from this location.The wait time was way too long also. I'm hopping you correct this order or we will order from a competitor, trust me there is one on every corner

★☆☆☆☆ 1.0 Mohamed Saad Lahlou · Mar 2026

I’m very disappointed with my recent experience. I was waiting at the pickup window for almost 30 minutes. The app showed that my order was already ready and out of the oven, yet no one came to the window to assist me. The employee standing right next to the window was busy filling out paperwork and completely ignored me. I even honked my car horn to get someone’s attention, but he still didn’t acknowledge me or seem to care. I understand that paperwork and other tasks are part of the job, but customer service should come first — especially when an order is marked ready and a customer is waiting. A simple acknowledgment or quick assistance would have made a big difference. I hope management takes this seriously and improves their customer service.

★☆☆☆☆ 1.0 Payton Massong · Feb 2026

JUST DON’T BOTHER. I called to tell them they made our orders wrong and he agreed to remake them, so we drove to the store for the second time only for him to argue that he was actually only going to remake half of it. Despite the entire order being made wrong and him ARGUING this with me on the phone before. When we asked to speak with a manager, this teenager tried to claim he was the manager. I made a complaint to corporate and never heard back. They do not care about this place at all and they especially do not care about customer experience, just save your time and go somewhere else. Can’t make a pasta bowl correctly if their life depended on it.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pizza deliveryChicken wings restaurantPizza restaurantPizza Takeout

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This listing is informational. Contact the business directly to verify credentials, services, and availability.