Domino's Pizza
Germantown, MD · Pizza delivery
- Address
- Domino's Pizza, 21040 Frederick Rd Ste E, Germantown, MD 20876
- Phone
- (301) 972-3388
- Website
- www.dominos.com/en/?utm_source=google&utm_medium=loclist&utm_campaign=localmaps
- Status
- Open · Closes 1 AM
Domino's Pizza is a restaurant located in Germantown, MD. It is one of 155 restaurants listed in Germantown. Its 2.7-star rating is slightly below the Germantown city average of 4.1 stars. There are 10 photos associated with this location.
About Domino's Pizza
Looking for great pizza in Germantown? At Domino’s, we’re passionate about bringing you the best pizza experience, whether you're carrying out or ordering pizza delivery. Whether you’re craving thin, foldable New York Style pizza or a thick, Handmade... More
Hours
| Friday | 10 AM–1 AM |
Customer Reviews
We’ve now had three separate orders from this Domino’s Pizza location come out completely wrong. Our most recent order was for two pizzas: one pepperoni with extra sauce and one bacon and jalapeño with extra sauce. Instead, we received two pepperoni pizzas. Mistakes happen, but what was far more concerning was the manager’s response when we called the store. When we asked why incorrect orders seem to be a recurring problem at this location, the manager responded sarcastically: “If I knew why accidents happened they wouldn’t happen. Next time check the box.” Blaming the customer for a mistake made by the store is completely unprofessional. Orders should be verified before being handed to customers, especially when the correct order is clearly printed on the receipt. Between the repeated
I dont know the beef that domino's has with me or other clients, every time I order pizza from this location my pizza always is either cut wrong or it looks like they threw it and made the pizza all messed up. Of course neither affects the taste of the pizza but truly its not about that. Its the fact that they keep doing this over and over again. Funny enough if you tip them over the app your pizza has a higher chance of coming out normal and God help you if you dont tip over the app. I always tip cash if the pizza comes out timely and properly but lately I've just stopped tipping them because why would I reward improper handling of the pizza I paid for, its already more that 5 bucks for delivery now your telling you expect me to tip for a pizza that looks poorer than a frozen pizza. Who e
Food was not delivered to the correct address despite the courier saying that it had been. They said the food was left on a table, but there are no tables outside my house. After calling the store to explain that I had been on my porch and there was no food there, the manager told the delivery person to retrieve the food from the wrong address and put it on my porch. I called back and explained the situation, and the manager was dismissive, implying I was lying, despite initially claiming that the delivery driver did not speak good English and may have mistaken the address. When I received a call from the driver, she claimed it had been on the porch the entire time, despite my having been out there. Horrible service and even worse management. I would now have to go to the store with video
I ordered a pizza with Hot Buffalo Sauce. They drowned my pizza in it. When I called the store to report this issue, and request for a replacement, the store guy was very rude and told me I shouldn't have ordered it with Hot Buffalo Sauce if I didn't want it. Otherwise also they messed up my order. I requested for extra pineapple, and I could barely see any pineapple on the pizza. Seems like the store manager was taking out some aggression on my food. I'd recommend other Domino's/pizza outlets.
For this location - it is a hit or miss on delivery, but tonight it was a hit. Delivered quickly after order, and it was hot, and the order was correct. Tonight we ordered a Brooklyn Style Pizza (with Pepperoni, Greep Peppers and sausage), Thin crust Pizza (with Pepperoni and Green Peppers), Cinnamon Twists (my favorite, but eat them quickly especially when they are hot), and the new Chicken Boneless bites with BBQ Sauce. One of the better pizza's around and you can't go wrong with the Cinnamon Twists (or the lava cakes which we also have had!)
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.