Don Pollo Mexican Grill El Original

West Valley City, UT · Mexican restaurant

Rating
4.2/5
★★★★☆ 4.2
Reviews
20
Rank in West Valley City
#67
of 226 restaurants
City Percentile
52%
rating percentile
Address
Don Pollo Mexican Grill El Original, 3451 S 5600 W, West Valley City, UT 84120
Phone
(801) 996-3827
Website
donpollomexicangrilleloriginalut.com
Status
Opens soon · 11 AM

Don Pollo Mexican Grill El Original is a restaurant located in West Valley City, UT. It is one of 226 restaurants listed in West Valley City. Its 4.2-star rating matches the West Valley City city average of 4.1 stars. There are 10 photos associated with this location.

About Don Pollo Mexican Grill El Original

Pollo Mexican Grilled, Tamales, Street Tacos

Hours

Saturday11 AM–10 PM

Customer Reviews

★☆☆☆☆ 1.0 Thomas Sorenson · Oct 2025

I have been in nicer prison cells. No decor whatsoever. Whoever swept the floor last week did a very poor job. There was no menu other than the posting on the wall which had no prices. It was quiet excpt for the t.v. program that was kept on in order to entertain thier young child. The dishes came out one at a time, so we did not really eat together as a family. I had the burrito. It was acceptable except for the cold cheese. I will not return.

★★☆☆☆ 2.0 Brent · Oct 2025

Don Pollo Mexican Grill El Original 3451 S 5600 W, West Valley City, UT 84120 I chose this restaurant to celebrate my sister’s birthday, and unfortunately, it turned out to be a disappointing experience. Right from the start, we had to remind staff to bring our drinks, chips, and salsa. While the chips themselves could have been good, they were clearly made long before our arrival and were stale and hard to chew. The food service was awkward at best. Instead of serving us together, dishes came out one by one—my nachos arrived first, and then the others followed in 5-minute gaps. By the time the last plate was served, the first was already cooling off. I ordered the Super Nachos with asada, which I’ve enjoyed at their other location, but this time the meat was overcooked to the point of

★☆☆☆☆ 1.0 Virginia Cervantes · Mar 2023

Ew, no! Can I do zero stars for tasteless dry food, dirty floors, and bad service. There is also a foul odor when you walk in. We came in on a friday night, and the place was empty. That should have been my first sign not to eat there. Anyway, I ordered two kids' meals, one chicken plate, and four tacos. The kids' meals were chicken burritos that were really dry. The kids' drinks were flat, and they would not change out their drinks unless I paid a one dollar refill charge for each drink. So I asked for a sample of their other fountain drinks, and they were all flat. The chicken plate had really dried rice and beans. The tortillas are stale and cold. The tacos lacked flavor, and I had to ask for salsa because they did not come with any. The lady behind the counter rolled her eyes at me whe

★★★★★ 5.0 exJ · Oct 2025

Food was absolutely delicious, I had some chicken tacos and they could not have been better, the chicken was perfect as well as the pico de gallo. 10/10 and the owner and staff are amazing as well.

★★★★☆ 4.0 KayBee Gee · Mar 2018

Not what I expected. Still Very Good! I was looking for a place where you can order a chimichanga or flauta smothered in sauce and cheese, with beans and rice on the side, add sour cream and guacamole. I ate such a platter in many restaurants in Arizona when I lived there. I called ahead to ask whether the chips and salsa are unlimited when you eat -in. They ARE. Orders to-go are sent with a portion of chips and salsa. The man who answered the phone was friendly and did not rush me. I did choose to go there with my family. We ordered 3 chicken tacos and 3 steak tacos. The atmosphere or layout of the place is what surprised me. There aren't many tables. It is designed with a high counter to the left of the salsa bar. You order at that counter and get your order number. There was a tv pla

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Mexican restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.