DoorDash Valdosta

I'll come back and change this review when you actually pay your workers. Stop over hiring, stealing tips and cheating workers out of money and actually fix your app. The way you currently have it set up makes dashers like myself dislike customers because we have to decide between basically not being paid and having to deal with terrible customers or decline 70% of the orders that come through and also not get paid. This leads to customers not getting their food FOREVER, items being wrong because DoorDash refuses to communicate with the merchants, and customers being completely left in the dark. You also have it set up in a way that prevents the dashers from even being able to help customers out in any way because once we turn the delivery in, we have no contact with them anymore. A lot of

DoorDash has got to have the worst customer service. First they ignore your request and then when you complain it’s nothing but “sorry”. Unfortunately, sorry isn’t going to fix the situation. How about you help me replace the order I’ve been wait 2 hours for and intended to feed my kids!!!!

If you have a messed up order and DoorDash won't fix it AND won't give you a refund either (or only a partial one), call your bank and do a chargeback. Don't let them keep your money in exchange for garbage service. This is easier to do with some banks and harder with others

This is really becoming a problem! Having your order delivered only to find that it’s not your order!! And apparently you can’t get your correct order or your refund because this has happened more than once and they need to investigate. No what you need to do is investigate why your drivers keep screwing up. You have lost my business, and I’ve been with DoorDash for years!

I used this service more than a handful of times and it was fine, BUT NOW they are overcharging on prices and they refuse to refund money when their dashers don’t show up with peoples orders. Example: I ordered a sub from Jersey mikes. It was prepared on time, but the dasher never picked it up, no call, no txt from dasher & no one is answering my calls nor txt messages. I tried to cancel the order, but DoorDash refuses to refund me because my sub was prepared, but never picked up on their end!! I am very very upset because I spent $20, & I did not even receive what I ordered!!! I will NEVER use this service again!!!