D.P. Dough

I’ve been a frequent customer here and usually love my orders. This time, there was a small mix-up with my order, but the marketing director personally reached out to me and went above and beyond to make things right. She was friendly and understanding both in person and over email, and she made sure everything was perfect in the end. I really appreciate that level of care and customer service — it’s why I’ll definitely keep coming back!

10 years ago this place was the bomb. Tonight I requested a full refund from Uber eats because everything in the order was the worst excuse for food Ive had in as many years. I will never come back. Yall fell off hard. If you are reading this then dont risk it. Just go anywhere else for dinner tonight. I would be embarassed if I was taking someone new out for a meal and this is what we got.

The location is not the best and is hard to find parking. I ordered the Buffer Zone well done. It was tasty but not what I expected. I tasted more the hot sauce and mozzarella cheese than anything else.

I ordered directly through the DP Dough website instead of DoorDash—big mistake. My delivery instructions clearly stated that my building has secured access and requested a call or text upon arrival so I could retrieve my order. After waiting over 1 hour and 20 minutes (the estimate was 1 hour), I called to check in. They told me the order had been delivered at 8:45 p.m. and even had a photo of it left on the floor outside the building. I never received a call, text, email—nothing. I tipped 25% and got subpar service with zero apology. At least with DoorDash, there’s a higher standard of accountability. Lesson learned.

Went to a nuggets game and hit some places up with friends after our win, ended up here at D.P. Dough right before I headed home. Glad I stopped in because I got the best customer service I’ve had there ever, (shoutout to Chris) and got to try their new double cherry brownie, which was great so I do recommend. For the calzone I went with the Shocker zone. I’ll be back !