DUAL - HARDEE''S / RED BURRITO

Generally I like Hardee's and I've been to this location a number of times. Service this evening 10/25/2014 service was terrible. Took about 5 minutes before I was able to place an order with one customer in front of me. They were using the drive-thru register to take all of the orders, including the counter. Handed over my credit card and counter person disappeared for several minutes before returning with it. Normally they give you a number to put on your table so they can bring food, but said because they weren't using counter registers, they couldn't give out numbers. Gave us our drink cups and said they'd bring the food out. Went to get drinks and several were out. Finally made a choice and set down to wait on our food. After waiting over 15 minutes and watching customers tha

The food Hardees serves in my opinion is generally better than most of your typical fast food restaurants. And the quality of food at this location is no different. Still good. However the service has been sub par the last few times I have gone there and this visit was probably the worst. Every customer waited 20 minutes or more for their food and there were only 3 of us. I am sure this particular location has lost business due to this issue and as for myself it will be quite a while before I venture over there again.

Horrible experience all the way around! I grew up in southern California and now live in southern Mississippi and haven't enjoyed a Hardee's/Carl's Jr. in over 5 years. We were very excited when we spotted one today and couldn't wait to enjoy a charbroiled burger and crisscut fries. First, the advertised new food item that they had signs up for was Spicy Chicken Strips. We attempted to order some and were dismayed to find that they did not carry them at all. Next, we ordered a burger combo and we're informed that they were out of Coke. We then tried to order a beef taco and were once again told that they did not have any tacos available. We settled on the burger combo with a Sprite. We got to the window, the rude cashier turned her back to us then told us to pull forward because they were

Not a good experience at all. Person working the drive thru told us to pull up since they were making a fresh batch of fries. Waited 10 mins before I had to go in to find out where my food was. It was just sitting there in the bag while other drive thru customers were getting their food at the window. Fries were cold and not even filled up all of the way. Completely disappointed in this service.

I used to stop here once a week for breakfast and get their cinnamon raisin biscuit. They always told me it would be a 2-3 minute wait because they made them fresh to order, AND IT WAS AWESOME. I never once minded the wait because I would get it fresh from the oven, hot with the icing melting all over it. But then their morning personnel changed and now their cinnamon raisin biscuits are pre-made and you're lucky if they're even warm. Today the one they gave me was barely warm, dry and crumbly like it was made yesterday. So... no more for me. Bring back the old A.M. crew; they made this Hardee's worth stopping at.