Dunkin'

I’ve been coming to this Dunkin for 4 years every single day sometimes two times a day. Today I go at 11:00 and they’re out of plain bagels, ok no problem. I then ask for 25 munchkins. He says “assorted?” I say no just chocolate and glazed. He then says “sorry we can’t do that” What?? Since when?? It’s never been a problem ever. I tell him forget it I’ll go to a different Dunkin. I drive 5 minutes up the road to the Dunkin on 309 by the McDonalds. I get my three breakfast sandwiches on plain bagels and my chocolate and glazed munchkins that he kindly put in a Halloween bucket that I didn’t even ask for. Customer service goes a long way. When the regular staff aren’t there it goes down hill.

Stopped at this Dunkin’ this morning with my daughter to get bagel's. Service took longer than it should for 2 bagel’s with no line for a hold up. Then to get the bagels and they tasted stale. Needless to say I will never stop there ever again.

Hair in my food. Not just one, it was like the food was dropped on the floor and they gave it to me anyway. Thank goodness I always open my sandwiches before I eat them. I received a refund, the dude who worked there- the manager I guess? Offered to remake it but I said no thanks. It was a huge piece of hair of thick black hair in there no way they didn’t see it beforehand. No apology from the manager either, he was very dry so I won’t be going back there.

Been coming here for a while but new workers are not doing their jobs. Repeated my coffee order twice and got the wrong coffee. Sandwich had raw untoasted bread. And I didn’t get the hash brown I paid for. Plenty of other Dunkin’s in the area.

my experience at this location is normally good while here most recently they got a new worker shanyah she was very rude to me and my wife slammed my coffee and wrong order was presented told me I talk to little for her, what does this even mean very UNPROFFESIONAL. i wish things at this store will turn around the store is better off with out her!