Dunkin'

I visited this Dunkin' Donuts tonight and placed my order via the Drive Thru. I was disappointed to find that my order wasn't accurate. I ordered glazed, old fashion, boston cream, white powdered custard, chocolate glazed munchkins but when I got my order, some items were incorrect. Specifically, I didn't receive the old-fashioned and glazed donuts and munchkins, I ordered. I had to place a second order to get the donuts and also Munchkins, which weren't given or charged in the original order. What's concerning is that when I politely expressed my frustration to the staff, my passenger saw an eye rolling from the young employee. As a customer, I expect a higher level of service and respect. To improve, I would suggest that the staff focus on double-checking orders before handing them ov

My friend and I have been coming in to this particular Dunkin for the past couple of times in a week after venturing to a few.. But this here is by far the best Dunkin donuts I have ever come to all because of Laura.. She's the best customer service I've ever had at any Dunkin donuts facility.. She is friendly, caring, very accommodating, and even remember us.. For customer service anywhere everyone needs a Laura in there companies.. She is the "Go to"..

I’ve been going to this location for years since 2019 to be exact, and I used to love coming here but now I will no longer be going back I will go to lake Alfred or the location inside Walmart instead you sit here for 20-45 mins for two coffees that was placed mobile orders they take care of one car at a time/customer inside they have no sense of urgency they have no hospitality and they don’t speak when you approach the window like I can honestly just go on and on but this management needs to get this location in check as a manager I would never allow the stuff they allow at a customer service place

The drive thru girl was rude as hell. Now the ones who gave us our drinks was sweet yesterday. Idk her name but all she did was ask what we got with an attitude and I told her and she gave me an stank look and walked away. Like we didn’t just tell her our order. Mind you all we ordered was 2 drinks. Lmao like if you hate ur job that much girl, find a new job. I just wanted my coffee 🤣👍🏼 I’ll go to the walmart dunkin bc they know how to treat their customers.

I absolutely hate coming to this place anymore. My coffee is never made right, Jay is rude an tells people it's their problem to fix. The one girl who is usually on the intercom can never hear you an you have to repeat your order 30 times an it still comes out wrong. Y'all should have never lost Shelby. She kept things running an coffees tasted great!