Dunkin'

me and my mother decided to come here one evening just on the way home. I got a refresher and she wanted to get a hot latte. They told her that they weren't able to make hot drinks, only iced. I found this weird because I would think there would be a sign that says that. I think the employees already had been cleaning up and didn't want to dirty stuff again. Also the person at the window had an attitude. If you don't like your job , find a new one ! Definitely won't be coming to this location again.

I usually have a pleasant experience but recently i have had a bad experiences with rude employees, specifically one. She speaks to you rudely and makes unnecessary comments like it bothers them that you are there trying to enjoy your drink. I don’t understand working if you hate your job that much if it bothers you that there are customers. I sat there for a while and heard her making comments about being there and about what i’d order. I wouldn’t bother coming to this place if it hires people who act like that and that can’t seem to act like an adult. They won’t make you feel welcomed 👎

All bad comments are so true about this place. Stopped by for the 1st time and so far has been one of the worse locations I’ve been to. Cashier doesn’t greet you and speaks so low tone. I get it you hate your job but you’re still there it’s not the customer fault……Will be contacting my bank/customer service because I was supposed to be charge around $8 as shown on my app receipt but was really charged $13 and was kinda confused since cashier didn’t provide a paper receipt either. Not sure what the cashier did but this is unacceptable. Pastries were good but definitely wasted my money on bad coffee.

Horrible customer service my first time I went here I was the one who greeted the cashier and when I received my drink, I told her to have a great day, and I got a blank stare and the window shut in my face. The second time it was the same service just annoyed, sounding for an absolutely no reason I live within two minutes of this Dunkin I’d rather drive to a further location where I don’t have to deal with someone’s hateful attitude. Employees act this way because management allows it zero out of 10 recommend.

This is the 3rd time I’ve visited this Dunkin because I don’t live in the area. Both times the young lady has an attitude. Just like a lot of the reviews say. The first time I contacted corporate about it and they offered me a free dozen donuts. 2nd time was great because I went to go redeem the donuts. 3rd time today same girl same attitude who’s on the speaker. When I pull up “go ahead with your order” I ask about flavors for the daydream she says it so fast and with an attitude. I tell her which one I want and she says “thats it” I said yes and she says “pull around”. I ask her if she is having a bad day she shakes her head slightly no, and rolls her eyes. The whole interaction was lack luster! Then I go a little ways up the street to Zaxby’s to get a very warm pleasant greeting and a