Dunkin'

Berlin, CT · Coffee shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
20
Rank in Berlin
#56
of 63 restaurants
City Percentile
7%
rating percentile

Dunkin' is a restaurant located in Berlin, CT. It is one of 63 restaurants listed in Berlin. Its 3.2-star rating is slightly below the Berlin city average of 4.3 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday5 AM–7 PM

Customer Reviews

★★★★☆ 4.0 Alex Rivera · Apr 2024

I love my peeps at dunks... the one thing they could do better is pay a little closer to attention to small things like the pics I'll attach. Again. Honestly a great reliable spot to drive through and get consistent quality of service and food. I just think that giving me an everything bagel with 2 bottom pieces is an easy fix to stop the small complaints.

★☆☆☆☆ 1.0 T B · Jan 2026

One of the most unfriendliest Dunkin ever! They have screwed my order so many times. Last time today. I am moving on from this place. Even though its super close, I rather drive and go elsewhere. 6 year customer Leaving!

★★☆☆☆ 2.0 Monica Chaudhary · Sep 2025

So sad how much quality and service has lowered. Placed an order ahead order to pick up in drive thru. 6 donuts- all right, 2 hash browns- correct. Chipotle hash browns- i thought there supposed to be bacon pieces so it can be easily eaten...not 2 full bacon thrown on top, 2 bacon topped avocado toast- again i thought there was supposed to be bacon pieces, not full piece of bacon and only one had bacon, Medium iced matcha- not even a full cup, lastly a bacon egg and cheese warmed croissant that they forgot about so they asked what sandwich it was again and so I told her bacon egg and cheese on a croissant warmed and we got a egg and cheese croissant in just a minute and a half.... probably was made for someone else and given to us. They had more than enough time to go thru the order an

★★☆☆☆ 2.0 Leyla betances · Nov 2024

I went to grab a coffee and a wake up wrap with bacon. When I walked in the employee at the register was nice and quick with the service once I had gotten my food and went into my car I could smell burnt bacon and when I opened my wrap the tortilla was burnt the cheese and all pieces of bacon it was ridiculous how burnt it was I went immediately back to the store and when an employee recognized me they had asked if something was wrong with my food I said yes and explained to her that everything my wrap including the tortilla is burnt, I also said I was dumbfounded as to how they thought it was acceptable to sever to a customer she said nothing handed me my money and said nothing. I just find it more appropriate in a restaurant setting for a manager to take accountability, not be annoyed wi

★☆☆☆☆ 1.0 izyskate88 · May 2024

Food was good. Waited in drive through line for about 25 minutes with 5 people in front of me. Dunkin’ - pay your employees more or hire more people here so they can handle a few cars in the drive through. Ridiculous amount of time for a online drive through order

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.