Dunkin'

Get to the drive thru before they close at noon last car in the drive thru. Proceed to take every cars order in front of mine and proceed to shut down while I’m waiting to order. Horrible customer service. Not to mention you’re shutting down because of a little snow early in the day as if you do not live in New England? The majority of the storm hasn’t even started. Steph would never run a store like this. And to the manager you should be disappointed in a small town with many locals one car you cut off, you are LAZY!

Absolutely disgusted by the blatant attitude portrayed by one of the young workers at this establishment. No respect for the customers and acts like anything the customer orders is ruining his day. Couldn’t even finish ordering because being disrespected is not in my agenda for the day. This is also not the first time with this employee. Also spoke to the shift lead and all that was said was “we’ve been trying to deal with him” um no. He shouldn’t be working in customer service if he is going to disrespect people who did absolutely nothing to him. Never going to that dunks again.

Noticed a female employee stealing from tip cup, she also burnt my food. I loved this Dunkin’s and since she started working there things have gone downhill there

Understanding that this location has a HIGH customer rate, more so in the weekends CONSTANT - I always have great experience. The experience is based on each proceeding customer. They are attentive, and go in order according to slip number. Drive thru and front counter are two separate locations with staffing assigned to THAT specific area. Lines are moved as quick as they can. It makes it a much longer wait when customers are ordering $40 worth of drinks or $80 in food. The wait time is based in the customer's. Not their attentiveness because they do work and do the best they can! Love antrim dunks❤️

A long time ago, Dunkin made their own donuts in the store. I remember those days. Fresh, variety, and abundant. They were inexpensive and good. So good that they had a reputation for what I just described. But they became corporate where some over educated, cash cow motivated, and out of touch folks took over. The donuts are likely made hundreds of miles away from the store, several days earlier, maybe weeks. Additionally, they always run out of product. Now, they serve breakfast sandwiches frozen to perfection containing sausage, ham, or egg. It's consistent with rubber. It's no cheap either. The coffee is supposed to be the best. It's not. I'm fortunate to live in a small Maine town where they make fresh donuts for half the price. Better quality, fresh, better tasting, and in touch wit