Dunkin'

I Love our local Dunkin’ donuts in Bridgehampton. The staff are so nice and I go in a lot. They always are smiling and helpful. Today i got the one glove for my drink. It’s so nice to show up and walk in to a friendly place. I wanted to let them know they work hard and I appreciate them. Thank you for being kind and considerate.

I used to come here daily. The staff doesnt make the drinks properly. The light in the bathroom has been.broken for weeks. So you have to go to the bathroom in the dark. The cleanliness is not there. Nothing is clean or.wiped down. I usually make positive reviews. This place is in a well off area. This is embarrassing for dunkin. I will be reporting this to dunkin themselves. Whoever runs this store is not doing their job. I ordered a frozen coffee and was told they couldn't make it. A very simple order. Not coming here anymore

I rarely go to Dunkin since this is the only official one in the area (there are “Dunkin locations” in a few Speedway Gas Stations around but I prefer to go to the regular locations). I’ve been in this location a few times before and I truly think it could use a little love. I don’t think it’s the employees fault, it just feels sorta dark inside. Anyway, I randomly decided to go today. I parked my car and mobile orderd a hot chocolate and the 10 count for $2 munchkin deal. I sat in my car for a little over 5 mins and walked inside. This girl worked had to be in high school or something. She looked to be the only one working. She also had a line of 3 people waiting in front of her. I waited at the pick up station, probably no more than 5-7 mins. But unlike most people who are out here I was

I have to give this place five stars for outstanding service! I stopped by for a quick coffee and a snack for my two young daughters. While eating, my youngest accidentally dropped her half-eaten egg and bacon wrap on the floor. Without hesitation, the incredible employee working that Saturday afternoon offered to make her a new one—completely free of charge. I didn’t even have to ask, and I would have happily paid for it. That level of kindness and customer service is rare. This guy is top-notch!!!

I purchased through the mobile app for pickup. Once I got my drink, I noticed there was a quarter of my drink missing so I asked if they could get me a new one. Instead, she fills up my matcha with milk and milks it down. I’m not drinking what someone else touched. She was intentionally trying to piss me off and was completely ignoring me. My boyfriend had to help out bc she was ignoring me. I literally purchased a drink through the mobile app so I could quickly run in and grab my drink. What did I do to deserve such attitude? Nothing. Just awful customer service. She made me a new drink but she made it wrong on purpose. It’s not what I ordered