Dunkin'

I’ve literally never posted a review before, but this was so egregious I had to get the word out. Stopped in this morning for a quick snack and realized later that my coolatta had some unidentifiable green chunks in it - looked like mold, felt like rocks. Whatever it was, I’m glad I spotted it before I finished the whole thing. I didn’t have time to go back, so I can’t speak to how the staff would’ve handled it. They’re usually pleasant, and the rest of the food was fine, but clearly the cleanliness standards are not where they need to be at this location. Safe to say I will not be returning.

It's Dunkin. But the people that work here generally do a great job. Working in a fast food kitchen is not easy, I would know as I did it myself. I went here quite frequently for over a year before I moved away recently, and very rarely had a messed up order or something incorrect. They are not perfect and some of the other reviews show that, but overall they deserve a 5 star rating in my book.

I ordered a sandwich and it was wrong. Wrong bread and no meat. Then I drank my entire iced coffee to see a giant bug mingling with the ice inside of my cup. So disgusting!! I drank the entire thing! I am so sickened by this you have no idea!! I can't even express into words how disgusted I am. I hate bugs too. I have never in my life seen that before.

Don't ever buy gift cards here because they will charge you, tell you they activated all of the cards, and then void the transaction 1 minute later. (And then you will have given the cards out with gifts and look stupid because they all have $0 balances). Also spent 2 hours on the phone with Dunkin corporate trying to solve this, and they told me the franchise manager would reach out to me. They did not. I got a lousy email from Sarah the 'manager' who offered no additional compensation for this entire debacle, except refunding the original gift card amounts. No apology for her employees doing this, and she mentioned that their cash registers are short daily!! People make mistakes, it's part of life, but when you own or run a business, you need to take responsibility for the things that oc

On Wed 11/19 around noon I went by the drive up window and ordered a simple large hot coffee and a bacon, egg and cheese sandwich. As soon as I was handed the sandwich I could feel it was cold, so I pulled into a parking spot and then realized my cheese was ice cold and not melted at all. I then walked in and spoke to a tall younger man, after I said hello I told him my cheese is ice cold, he then looked at me like strangely...I broke a piece off and said feel this. He said well it's a fast turn around place and that how they so they are they are not melted, I then said well I get these all the time and they are usually hot and melted, I said I'm sorry but that's ridiculous, he then gave me a nasty look and said "ridiculous", I said yes when I order a hot sandwich I want it hot with hot ch