Dunkin'

The coffee is alright but the service is horrible. I went to this location on Friday and then again on Monday and both times I ordered ahead in the app to be picked up inside. Both times my order was ready and sitting there out of reach and not in the mobile pick up area so I had to stand in the lobby while 3 workers blatantly ignores everyone in the lobby. Both visits I stood in the lobby (with other customers also being ignored) for 5 minutes while the employees are busy making and taking drive through orders without any acknowledgment that any customers were present inside. Not once did someone say "I'll be with you in a moment" or anything. It's like if they make eye contact with a customer they will have to wait on them, too. I've had to literally speak up and ask for my order from so

I’m not sure who they have working here anymore but the guy taking my order greeted me with “hey welcome to KFC” and was extremely high and out of his mind. Wearing goofy glasses and took 10 minutes to hand me a donut and an ice water. This dunkin used to be good but not really anymore

No complaints on donuts or coffee. However, when I pulled into the parking lot and walked into the building the employee standing outside told me she was the only one currently there and she’ll be inside in a moment. As I was standing there waiting for her to come in, I noticed several orders on the screen flashing. She finally came in and asked for the name on my order. And as she began the order managed to get on her phone and make a phone call while in the kitchen. She was quick to make the drinks and grabbed the donuts which were good. However if they’re the only one in the building why are they outside while orders are on the screen? And where are all the employees?

Mitch store manager does a great job cleaning the store very friendly person Great custom service. Every time. Hat off to all the employees that work under Mitch. All the staff is very nice. Great place to dine on or take out. Andrew

Not sure why there isn’t more 5 star reviews, this store has it together. The employees are super friendly and the orders are always right. Enjoy going to this location.