Dunkin'

A shame this location is in such a high traffic spot but every time I use this Dunkin it's a bad experience. Not only did we pay for cold foam and just not get it, the coffees themselves tasted burnt and like there was no flavor in them at all. The stickers said cold foam and 3 mocha 3 hazelnut. I know from other locations that even 1 pump can be detected, this coffee tastes like straight espresso and ice. No way they made them correctly (according to sticker at least). Tired of wasting my money here. Dunkin please make this right. Credit back the two drinks from today and I'll consider giving them another try because the service was fine! The lady was super nice on the speaker and at the window. But not worth ever returning if it's gonna continue to be wrong and/or disgusting.

Unfortunately, it’s not very often that you find a Dunkin’ Donuts that is with the proper brand standards. This one was exceptional. Donuts were perfectly made. You can tell the store is at the perfect temperature and humidity so that the donuts don’t have that syrup look on the raised sugar, and that melted frosting that it has some of the improperly kept stores. When I said, hot hazelnut black coffee, she made it perfect. To me black means no cream, no sugar and don’t forget the hazelnut syrup. So many stores today forget the hazelnut and add milk and sugar for some reason. Hot hazelnut black coffee is only made one way. This lady Was outstanding. Phenomenal job all around. Store was super clean. Staff was very attentive. I love this location. Staff was super pleasant and helpful. Boug

Great place to sit down with a hot cup and get some work done! The service here is amazing and lightning fast; one time I couldn’t even put my card back in my wallet before I got my coffee! My only complaint is that the men’s restroom is way too cold. Not only is it colder than the test of the building, but I can literally see my breath while I’m inside. EDIT: It’s not freezing in the restroom anymore! Five stars!

I ordered a regular latte with no sugar but received one with three caramel swirls and three sugars. I kindly asked for a new one without sugar and just sugar packets. The employee took my drink, went back and came back with the same drink and 3 packets of sugar. I didn’t realize until I had already left that it was the same drink she gave me the first time. When I called, the same employee told me it was sweet because it was a caramel latte. So, instead of making a new drink, she just gave me back the same wrong one. Of course I ended up throwing the whole drink away. Not only terrible service but also dishonest.

Best service from Jennifer. It was late night and she still gave incredible memorable service I've had at Dunkin EVER. She even told me which Dunkin had my favorite flavor left in stock. Love this girl 💜