Dunkin'

Is this place under new management??? Already the last two visits my drink has been extensively delayed. I see other people come and go and don't see my drink. The digital screen says that my drink is done but I don't see it. Last time I got a drink, I had to walk up to the counter after 10 minutes of waiting and then they started making it. Today, I decided to order my drink about 8 minutes before arriving. I still waited nearly 15 minutes until I finally had to walk up to the counter. Lo and behold, one of the guys pulls a drink from the back side of the order pick up shelf and puts it on the shelf to be picked up and it happens to be my drink. So my drink had been done and sitting behind pick up shelf as it it were still pending for a bigger order being completed. It just feels deliber

I went through the drive-through. I just left. I ordered an iced coffee with bacon avocado toast…. I got my order I got to work and I noticed that there was no bacon… And it’s kind of frustrating because this is the second time that this has happened… The first time I had time to go back and let them know, but this time I Couldn’t. It’s a very frustrating, especially in the drive-through because it seemed like they rush you out of there. Please do better.

I used to like coming here a lot for a donut and coffee. Unfortunately recently their prices for coffee seem to have gone through the roof and the donuts have shrunken to about half their previous size. In the future when I decide I want a coffee and a donut, I'll go to a local non-chain place versus Dunkin due to their prices going up and then shrinking their portions simultaneously. This is especially crazy as you have to enter your own order on a tablet.

I usually go to the upland Dunkin. But since I was in the corona area i decided to stop at this location. I tried ordering in the kiosk and it kept saying error. So I went to the front and ordered what I wanted. The staff was not friendly. the store was dirty. the donuts were stale. The drinks I ordered were ok. I definitely will not be returning to this location.

I went this morning I ordered a decafe ice coffee When I got to work it tasted like black tea and milk. I called and they said she come back and they’ll give me a free coffee. The only issue was I Didn’t have a way back so instead of saying will take your name because I work close by for another drink just to save my receipt or something. They just said oh OK thank you for understanding but very irritated that I spent five dollars on a coffee that wasn’t even made right so I didn’t even get to I love Duncan and they’ve only made a mistake prior to this one now this is just getting ridiculous