Dunkin'

I don’t usually write reviews, but I feel the need to share my experience—not about the food, but about an employee. Today at around 12:25 PM, my boyfriend and I stopped by to order coffee and a sandwich. The employee who took our order was very polite and seemed to be working alone. As we took a seat toward the back near the restrooms, we noticed a young man with curly hair coming out of the bathroom. He appeared unwell and placed a sign on the restroom door before returning to the front. What concerned me most was that he remained in the workspace, frequently approaching the other employee and getting near the food. I also felt bad for the young man at the counter, who was doing his best to keep up with the orders on his own. After witnessing this, I became uneasy about the cleanliness

very rude staff! when i went to the counter to order, the hispanic guy with the afro didn't even greet me or say anything he just stared me down until i ordered

Leaving this review not to ruin anyone’s day, just hoping to better the overall quality of the store for the customers. I find that the service takes astronomically long, and often interferes with my boyfriends morning as he is trying to get to work and the slow service is frustrating. I think many others would benefit from faster service and would draw more customers to the store overall. I hope this helps and give some inspiration for the employees to better their service. Thank you.

This used to be a good place but there is now a very angry old woman who is not asking customers for their orders but yelling at them. She also seems miserable working there. This is an absolute failure of the manager to properly train this person. You need to understand that she is the point of sale for customers coming in and this is the way she conducts herself? Then, people complain why there are FOR RENT signs all over Cranford.

The worst service I have had at any Dunkin Donuts by far. And i go to Dunkin every day. Everytime i stop at this one location there is always a mess up with my order. On this particular day my drink was not right. I asked for a refund and sadly the employee gave it out of his own pocket because a manager left them with no knowledge of how to operate a refund from the register. After so i get home to find the food incorrect. So i go back in for a swap out and they just throw away what was wrong. I notice this when i get back to the car. Now having to go in a 3rd time for something so simple i am worked up. And what happens, the employee has the nerve to argue with me when they are the ones who messed up the order. Multiple times! I do not recommend this location. There is much better an