Dunkin'

I walked in Sunday morning 6:30 AM and Mikey greeted me like a superstar. I was indecisive (fog brain)and he was extremely patient and recommended several options. Everything was fresh and tasty. Greatly appreciate him and the crew for a great start to my day.

Just left the drive through the service was unprofessional the young adults working there laughing and playing around while I’m trying to give my order. Not trying to be critical but can you joke around after I give my order do your job first then play around.

Honestly Ive been disappointed by this Dunkin so often I got to the point where I just make my coffee at home. I gave them another shot today only to have my order made incorrectly not once but twice... I drove off thinking they corrected my drink but I took a big sip full of granulated sugar. (I asked for light cream and liquid sugar) The staff was nice but I can just make my coffee at home correctly, not have to waste my gas, my time waiting in line, and spend twice as much for something I am not even going to drink because its not good and not what I asked/paid for.

On their website it states they are offering delivery until 7 pm on Christmas Eve. I ordered at 6:25 pm. I got a text from the delivery driver at 6:40 stating that the employees told the driver that they don't have ANY FOOD and I need to contact GH to cancel because they are CLOSED, and then my ordered was cancelled by the driver. Awful customer service. I understand how restaurants are because I work in the business, and when you are closing early you want to get out asap, but you also honor customers and orders that come in way before closing. It's not like they actually cook anything. It was 2 untoasted bagels with sausage and cheese. The last time I ordered they were out of bagels! I see the average rating is 2.7 stars and I understand why. The owner should care more about custo

I’m disappointed with this Dunkin’ location because it doesn’t live up to the Dunkin’ brand. During promotional events, I had to ask for items that were supposed to be offered which made the experience uncomfortable. The promotions don’t seem well executed, and the overall energy from the staff feels low—like they don’t want to be there. There are other Dunkin’ locations nearby, but this one is closest to me, and I shouldn’t feel the need to drive farther just to get better service. Unfortunately, this location doesn’t provide a welcoming or friendly atmosphere that encourages me to keep coming back and spending my money here.