Dunkin'

Des Moines, IA · Coffee shop

Rating
3.8/5
★★★★☆ 3.8
Reviews
20
Rank in Des Moines
#200
of 584 restaurants
City Percentile
39%
rating percentile

Dunkin' is a restaurant located in Des Moines, IA. It is one of 584 restaurants listed in Des Moines. Its 3.8-star rating is slightly below the Des Moines city average of 4.2 stars. There are 10 photos associated with this location.

About Dunkin'

Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and... More

Hours

Saturday4 AM–7 PM
Sunday4 AM–7 PM
Monday4 AM–7 PM
Tuesday4 AM–7 PM
Wednesday4 AM–7 PM
Thursday4 AM–7 PM
Friday4 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 Candace Brown · Oct 2025

So I order my breakfast online 5 days a week I spend money with Dunkin. One thing I have to say is that the employees CANNOT follow instructions on orders. I order a bagel with cream cheese and request it to be LIGHTLY TOASTED. I don’t have time to pull over from drive thru to check my bagel to make sure the employees read my request that’s is given on the receipt that is stuck to the front of my bag. The bagel was literally burnt, crispy and smells burnt. Money waisted!

★★★★★ 5.0 Sarah Zigtema · Nov 2025

Currently the best Dunkin in the metro because of the staff. Idk what they do but their iced coffee just tastes better every time. He is so friendly & sweet that I'm here almost every day after work for a pick-me-up & a smile 😁

★★★★★ 5.0 Jennifer Schneider · Sep 2025

I stop at this location 1-3 times a week and Anju is always there, she has a great attitude and amazing customer service. I order the same thing every morning (some times a different flavor) and she knows my order and it is always correct! I highly recommend this location.

★★☆☆☆ 2.0 Armetta Wireman · Nov 2025

Customer service is nonexistent. Tried to get assistance no one would come to the counter to help. One person came over but then turned away. When I started to order. After 10 mins of being ignored the person that came in with me said we should just leave because they didn't want our business. It wasn't something we said or did because we never got asked if we needed help or what we wanted to order. We walked out and went to another coffee shop down the road.

★★★★★ 5.0 Erica Bailey · Oct 2025

This dunkin is the best in town. The people that work here are amazing. Nothing like the workers knowing you by name and greeting you with a warm welcome when you walk in and my coffee is always perfect.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Breakfast ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Coffee ✓ Comfort Food

Services

Coffee shopBagel shopBakeryBreakfast restaurantDonut shopFast food restaurantTakeout Restaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.