Dunkin'

Ordered a Large French Vanilla Latte and it is only milk and flavoring it is disgusting there is no flavor coffee or espresso flavor at all. Just wondering are the employees trained to make drinks the same? Everytime I got I get something different even though I order the same thing it is never made the same everytime. The wait took at least 30 mins to get my order.

Great experience today (1/3/26 around 3:00 PM)! The staff was incredibly kind and helpful. When I arrived, there was only one employee working, a woman with short red hair, who did an amazing job multitasking while staying positive and attentive. Shortly after, another employee arrived and immediately jumped in to help. He appeared very young and had brown hair. I’m including descriptions in hopes that management sees this review, because both of these employees are truly hard workers. I had placed a mobile order and accidentally selected a hot drink instead of iced. Even though the mistake was mine, they remade the drink without hesitation, which I greatly appreciated. This location consistently serves great drinks and food with minimal wait times. Highly recommend!

The two ladies working became overloaded with orders. I believe one of them seems new and perhaps should have another person helping out so the orders weren't stacking up and customers waiting. We waited 20 minutes to place an order and receive it. My order was two doughnuts and a frozen coffee. They were even out of large cups so I had to downsize. If you're along an interstate perhaps keep another person who is trained to work especially on a holiday weekend.

Waited over one hour for a single iced coffee. If you have somewhere to be, dont come here. Management says "okay you have never made coffee a day in your life ? Awesome, we'll hire you & we wont train you either " this is thr saddest dunkin I have seen

Dunkin is hit or miss for me. Ordering ahead does not make it faster, so you can’t be in a hurry — especially before work. I stopped going on my way to work because of the time constraints, even when I ordered ahead. I’ll still go when I’m not on a tight schedule. But the protein refreshers? Amazing! This visit they had my drink ready at pickup.