Dunkin'

I meant to do this the day I got my drink!! What a patient staff and very friendly, I just worked 70 hrs couldn't remember my drinks name ordered a Carmel thingy!! Finally got it together ordered great coffee, didn't pay at 1st window just drove on by young lady was so nice . What a great staff you have and very much appreciated!!

I stopped here on my way to Toledo. I ordered an Iced Dunkalatte. Just plain and normal, nothing extra or added and they did not give me what i ordered. I didnt notice til i was back on the highway so it was too late to go back. I also ordered a 10 pack of CHOCOLATE only Munchkins. I was saving them until i got to my destination. When i arrived to Toledo it was a 10 pack of assorted. I hate bluberry and i hate sprinkles. Needless to say, they dont pay attention to what the hell you ask for and just give you whatever they think is necessary. Check your order before you leave!!

Ordered inside, got a coffee with food. Walked up to the register and the worker stood there in silence with a blank expression and stared at me, I had to be the one to say hello… My food was thrown on the counter once it was done and some fell out of the bag onto the counter. Those pissed off teenagers have zero customer service skills or social skills in general.

If you want excellent service and everything correct, go to the DD in Fostoria!! The one in Findlay, the one who runs window is a total AIR head. I have to double check the bag, because her listening skills arebt too bright when taking order. I work in Fostoria, and even on my days off, I would still drive to Fostoria for their DD. The people who work there care about what theyre doing and are more WITH it in the brain.

I placed a mobile order with a drink and two doughnuts to pick up through the drive through as I went through the drive-through to pick up my mobile order I was handed a bag with only one donut in it and told to have a good day. I continued to tell the employee that I paid for two donuts that I only got one. She said that they were out of the other flavor to have a good day. I asked if there was another donut I could get in substitute as I already paid for the donut, she very rudely told me to pull forward if I wanted to choose another doughnut. I paid for an item that they were out of and instead of asking for a substitute they were just not going to ignore that I paid for another item… not to mention after we finally got the doughnuts they tasted stale and old. I’m very disappointed in t