Dunkin'

I absolutely love the service and the coffee at this Dunkin’! Every visit has been a positive one, and I really want to recognize manager Shiva Millers for their outstanding leadership and kindness. You can tell they care about customers and the staff, and it truly makes a difference. This location is one of my favorites because of the great atmosphere they help create! Your coffee is our favorite start here at UNIFIRST!!! Great management!!!

Terrible service! The last 2 times I went, the same drive-thru lady tried to give me a regular black coffee without the cream and sugar I requested then had the nerve to get an attitude when I told her to remake it the right way. How about you listen and make the coffee right the first time. Don’t waste your time and money at this location. I won’t be back!

Consistently served unrefutable low quality items and behaviors...with zero accountability: Stale donuts Hard bagels Burnt, cold hashbrowns Room temperature "hot coffee" Cream inside of my coffee even though I have clearly stated "no cream I am allergic" No greetings or gratitude shown No condiments, napkins, cup holders, bag for avocado toast, and receipts UNLESS YOU ASK THEM. When the workers DO issue condiments, its literally 1... no more... no less... 1 package of small ketchup and 1 napkins. Zero cup holder after handing over multiple cups of coffee.

🏆 Best bets: • Turkey Sausage Egg & Cheese on Sourdough • Caramel Iced Macchiato • Munchkins for the crew • Hash Browns with extra crisp If you want more than just caffeine—if you want a moment of kindness with your morning routine—Dunkin’ Garfield Heights delivers with heart, hustle, and hometown warmth. It’s the kind of place where the coffee’s good, but the people are better.

this is the best dunkin that i have been to! the workers are always very friendly, and they get my order to me quickly! my order is always correct and always tastes good!