Dunkin'

I stop by every Sunday and the staff has always been consistently polite, nice, and quick with my order. Even when I step away for work, they're kind enough to bring me my food. My coffee is always sweet and the food is fresh <33 Shoutout to the guy in a blue shirt for making my food so quickly when my order was stolen!!!

I’m honestly really disappointed with this location of Dunkin’. I walked in to pick up my order and was told it would be about a 20-minute wait. That was fine — I went back to my car and waited the full 20 minutes before coming back inside. When I returned, the two employees who originally helped me told me they hadn’t even started my order yet. What made it worse was the attitude. There was no apology, no acknowledgment of the inconvenience — just “Yeah, we can’t make it yet. We’re just too busy.” After already waiting 20 minutes. I then had to wait another 20 minutes. It wasn’t until the manager came in that anything actually happened. I explained that I had already been waiting over 20 minutes, and once she stepped in, my order was made in less than 10 minutes. That shows the issue

I go to this location 4-5 times a week for coffee, sometimes grab some donuts. The coffee is always great at this location and the donuts are fresh and tasty. The service is excellent--I've been regularly greeted by Francisco and Isla in the evening and they are always super friendly, always have my mobile order ready by the time I roll up, and are always prepared for the most important part of my order--our pug's pup cup. Always enjoy seeing our regular folks!!

This was my first and might be my last time trying Dunkin’ coffee. I recently ordered a small pumpkin spice cold brew/latte, and while my interaction with the employees was nice, the drink itself made me feel really icky and gross afterward. The girl at the window started off sounding like she might’ve been having a rough day, but once we talked, she was actually really pleasant and helpful. She even took the time to explain low-calorie options, which I appreciated. Unfortunately, the coffee just didn’t sit right with me at all, which was disappointing after such a positive interaction.

They change employees like water. Horrible customer service and not properly trained. There's on girl who has face piercing was asked to help with mobile orders and she took one recipe and slammed it on the counter and left. We all looked at each other and was like she's having a bad day. Then found out they took all the good one and took it to a different location. This location has gone down. Not coming back.