Dunkin'

I use to come to this location almost every day for months but they started making the worst coffees that always tasted burnt so I gave up. I’m on a matcha kick now and I thought I’d try them again and see how theirs was because I don’t think matcha is as easy to mess up. I ordered a large DARK iced matcha and told them they can charge me for extra matcha I just wanted it dark. They gave me the lightest matcha I’ve ever seen and i told them I won’t be able to drink it I’m sorry if you can’t make it dark can I just have a refund please (it’s $7) - they brought an older Indian guy to the window and he was telling me they can’t make it any darker I said that’s ok can I please just get a refund and I even showed him pictures of dark Dunkin matchas from TikTok so he knows it’s possible and he s

Got our order wrong twice and I didn't even get my breakfast. Don't go here it's a horrible experience. My husband sandwich is cold and I am sick about not getting my breakfast. I'm starving 😞

This DD is awful 5:30 tonight the employee ignored us wiping the counter. Then no almond milk he just didn't want to make anything. Terrible customer service. We've always had outstanding service at all other DD. These people are doing a dis service to DD period!!

Just a horrible experience. Waiting 15min for a coffee that wasn't even served fresh. Customer service was extremely poor and rude. Refused to try and make it fresh or give me their name. I came on 1/28/2026, @4:40pm. Would never come back.

Trash , they should just close. they won't even make anything on their menu so why even have it up? . All they will let you order is their old nasty hard donuts that have been sitting out for who knows how long and their easy basic drinks like coffee and tea. Lazy as hell ... will just straight up tell you "no" as you try ordering from there menu like a sandwich or any actual food lol. Rediculous and pathetic.