Dunkin'

unfortunately we only have this horrendous place in Harvard to go to for good donuts, cant believe they are able to put someone like the manager in the position she is at when she doesn't even know how to do her Job. 1 Super Rude, 2 She cant prioritize you as a costumer to take order or answer a simple question. NOT PROFFESIONAL at all. This person (The Manager " Indian Girl") doesn't know how to deal with customers. She doesn't pay attention when taking an order, use to come here all the time with my family and would spent approximate of $200 a week and still wasn't enough for us to get a good service. and then she got mad because I pointed out how unprofessional she is, she would let me talk to my self and be taking other Orders while I was talking to her and she wouldn't even say if

It was very exciting for the town of Harvard to get a Dunkin, unfortunately this store lacks good customer service and quality of food and coffee is not satisfactory. Coffee is always lukewarm. For their coffee to taste decent you need to add an extra shot of espresso, food also cold.

Every time I come to the drive thru have to repeat multiple times and when I repeat my order you then get it and repeat it to me i wanna get my coffee and go not be there for 20 minutes I don't know why you guys are charging for donuts that are hard around 750 pm about to close?? you guys throw them away so why charge me for something that's not even good can't even eat it.... i would rather go to another Location (woodstock) Stays open later where they don't charge me for something so horrible. they give away the donuts with no problem. your location is serving hard and cold food. i wasn't expecting this. i'm an all time Customer Almost every time there's something wrong you have young teenagers that don't Work at a fast pace And give attitude for no reason. I will not be returning to th

The parking lot is trash, the music is always far too loud, the people seem unhappy. They do tend to get the pick up orders right ill give them that. And they're pretty quick with them if you choose walk in instead of drive through. The drive through is insanity most of the time.

I got the hot chocolate, It was actually pretty good! Ive been here a couple times and the people always seem friendly!! Definitely recommend