Dunkin'

This Dunkin location in HAVERTOWN has very good food and high quality. Thee staff are very professional and have great customer service skills. Keep up the good work 👍

Walked in store and ordered 2 creme filled donuts. Cashier placed in bag without letting me see what she was doing. I opened the bag when I got home and discovered the cashier gave me chocolate glazed with sprinkled donuts instead. Yeah, how can she work for a donut shop and not know the difference between creme filled and chocolate glazed. Since this is the quality of their employees off peak I will NEVER set foot in this store again. Buyer Beware!!

I come to this dunkin almost every day and order the same exact thing, I’ve never had a bad encounter until this morning. I order a frozen coffee and I’m handed an iced coffee which I handed back fairly nice and said this wasn’t what I ordered and asked for the frozen coffee, the lady walks up to the window then tries to argue with me about that’s not what I ordered?! To misunderstand me is one thing but to argue with me over a coffee is crazy to me!!! The man at the window was understanding but the lady was absolutely rude! Terrible customer service to complain about a mistake you made.

I thought I was enjoying my breakfast until I realized a piece of hair touched the top of my lip. 🤮 I called multiple times but no one answered.

Usually drinks are well made. Main problem I have is that the workers are talking on their personal phone while assisting customers. I’m sorry, but I don’t want to hear your personal conversation in Hindi of what’s happening with who, as your voice gradually increases. This sort of behavior seems unprofessional to me.