Dunkin'

Hello, I’ve been a regular customer here for about a year. I stopped coming for a while due to a noticeable decline in service, but I started visiting again over the past few months and wanted to share some feedback. I’d like to specifically recognize a newer employee, I believe her name is Harleen. She consistently provides excellent service—she is patient, respectful, and attentive, which has made a big difference in my recent experiences. That said, I’ve also noticed ongoing issues during early morning hours. In the past, the service at that time felt careless and unprofessional, and during a recent visit, I observed similar behavior. One staff member, who I believe may be part of management or HR, appeared inattentive and dismissive toward both customers and coworkers. I’m sharing t

Mostly they out of stuff. Some time bagels, coffee filters. This is coffee shop and no coffee filters that’s weird. Even not coffee creamers. It’s almost 1 month. Always going to this shop but without getting anything came back. Because mostly out of stuff. Even manager not going well. Always asking about her. Staff said she is in India. Employee always on phone..only 1 employee working till 7 am. So it’s request franchise owner. Please take care of business and make money

I visited Dunkin’ early in the morning for the bag promotion. Unfortunately, the experience was very disappointing from start to finish. To begin with, the location itself is poorly designed and easy to miss. We actually drove past the entrance because of how it’s built and positioned. Once inside, the customer service was extremely poor. Two employees were talking among themselves and appeared uninterested in helping customers. When we asked about the bag promotion—simply to confirm the details—the employee responded by asking us what the promotion said, which was surprising and unprofessional. The staff seemed confused and unsure of what was going on in the store. While this may partly be due to a language barrier, the lack of basic training was very obvious. We ended up ordering a cu

In this economy, you would think businesses would be more aware of the portion to $$ spent. I get this sandwich all the times. They are playing with the amount of bacon they put on it. $8, for this is ridiculous. It an egg and cheese croissant with a hint of bacon. I normally ignore it but not today. I will never buy this again. You can play with someone else money not mine. There are other places to go, to get what you pay for. This isn't it. P.S. and it was burnt.

My daughter came to visit me from sandiego. She wanted donut holes her usual on a Sunday morning usually it'll run about $2.50 for a dozen. Not here!! For for 12 average donut holes costs $7.50 seriously not worth it!! Just around the corner is a little place called the donut factory better selection better prices and the lady's are really sweet gals..