Dunkin'

Came in on 9/13 on our way to Chicago. My wife ordered a coffee and got a deal for a coffee and 1/2 dozen doughnuts. We scanned the reward off the app, and the girl told us that our total, which was higher than the deal price. She said that sometime the deals just don’t work here and gave us no explanation other than that. We ended up just paying the full price and once we got our receipt we noticed it said we were owed 7 in change? After we paid with a credit card? And the reward was gone as if it had been used. The deal was put on the receipt, and the total did not reflect what we paid. I brought this up to all the employees that were working and they said I would get my money back on my credit card and made it seem like no big deal. Now the transaction is posted for the same amount they

The donuts were terrible so I decided to go back to the shop and speak with the manager. I asked her why they were so stale and she let me know that it was because the donuts are not freshly delivered but made the day before. Then she says that every shop does it that way. Really!? As a national traveler, I know that this is not true, so I kindly corrected her. Upon letting her know that other shops around the country don’t operate like this, she just turned her back towards me and went back to work. I will never buy a donut from this location again. If you want a fresh donut, this is not the place. You’ve been warned.

This place gets 1 ☆ because of the food! The kids that were working were nice. I ordered the bacon, egg, and cheese wrap. No flavor. It looked like they just threw it halfway on the wrap and called it good. Photos below.

Fantsastic, my medium iced matcha latte with two pumps of vanilla was exquisite. Although, I will say the Dunkin’ at the east bound plaza triumphed.

I don’t know if the owner of this place really cares to make business. staff with attitude and no good food. I’m not even talking about early close time while all other places do business.