Dunkin'

After the remodeling it is impossible to use the app and the rewards. I went twice and I wasn’t able to use the rewards, first I wanted to redeem the free breakfast sandwich and the system didn’t take it and the second time we tried it said that it was used, then I wanted a dozen of donuts and the person charged me per unit so instead of paying 13.99 I paid 23 dollars as he never mentioned that the fritters were not in the deal. Then I asked to void the transaction and no manager was in site. Loyal customers would like to take advantage of the rewards; however it is impossible to do it in this store. Kindly train your employees to stay in the standard of your franchise. Really disappointed

Good items, clean, nice staff. A bit "unfinished" on the other side of the store, but who cares.

Great spot, always prepares orders properly. My food was hot upon pickup which is something most DD can’t get right. Drink was made properly. Could have a larger pickup counter but not the end of the world.

Very bad Dunkin’ Donuts. They always mess up my order and half the time when I order coffee and a donut or sandwich they’ll give me the coffee and tell me I didn’t order a sandwich. So why was I charged so much then if I didn’t order a sandwich? A coffee cost $8 now? Seems like they are trying to scam people. Charge for the food and not give you the food and pocket the money.

Not star worthy. Walked to the register to place a cash order. The employee that seemed in charge suggested I use the kiosk to place my order because they were very busy preparing orders that were coming through via several apps. I shared with her that all I have was cash. She ask I wait until she completes the orders coming through via apps. Understanding, I waited. In the mean time other customers were coming in and ordering through the kiosk and rcvng their orders before she can even take my order at the register. I called that to her attention and all she says was I needed to wait because they are very busy, for me to use the kiosk, I reminded her that I do not have a card to pay for my order via kiosk that all I have is cash. She says, “well I’m sorry, I cannot take your order at the