Dunkin'

I had the worst experience today... The employee working today (Dec 21, 2025 at 11 AM) was incredibly disrespectful. When I ordered a specific coffee, he mocked my physical appearance. You should hire mentally stable staff. Absolute terrible service

I buy caramel iced coffee w cream and caramel the same way at every Dunkin. I went here and the guy made it and it was very strong barely any cream and no caramel. After going to my car I came right back in and asked that he fix my drink because it was horrible. He made me another drink the exact same way. I tried to explain to the manager what I want and he just spoke over me and refuse to listen. He says it’s his job to make the customer happy. And I asked how can you make the customer happy if you don’t listen to what the customer is asking for he just kept talking over me and fixing my drink the way he thought would make me happy instead of listening to what I wanted in my drink. I asked for refund told him I will go to the other Dunkin down the street he refused to refund me and I lef

Service is slow and terrible. They dont really ever pay attention to what you order, they just put together what they feel like doing. As far as coffee goes, the chances of the coffee actually tasting decent is slim. If you enjoy your coffee actually tasting like coffee, you're better off going a mile down the road to the 7Eleven and get some there.

Bleh....this DD is definitely below average. It seems like everyone's new and there isn't a manager on site to direct them. Cashiers/servers aren't friendly and are slow. When I'm in a rush in the morning, they're not. What ever happened to customer service?? I'm not a morning person by any means, but when I walk out of this DD (or exit the lot after using the drive thru), it makes my mornings even worse.

Make sure your hot cup lids are securely on. My daughter received a 2nd degree burn because her hot tea lid wasn't on and she tripped. The manager has yet to send promised gifts.